Reviews (207)

Overall rating
4.5
Counts per rating level
  • 86% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its efficient shipping automation, noting significant time savings and error reduction. It supports multiple couriers and platforms, offers automatic label printing, and provides tracking updates, all customizable to specific business needs. The ability to compare courier options easily is particularly valued for optimizing costs and delivery speeds, enhancing customer satisfaction. Merchants commend the app's reliability and user-friendliness, along with the responsive and helpful support team that facilitates smooth onboarding. Continuous updates ensure the app handles high order volumes effectively, supporting scalable business operations.

November 5, 2020

StarShipIt has helped us save so time on shipping orders. What used to take up to an hour only takes a few minutes now. They are super helpful with onboarding and training and they are happy to help with integrating any shipping provider you currently use. The interface is easy to use and there are many options for customizing it to make things even easier for your store. Definitely consider using StarshipIt if you are looking to upgrade the way you process and ship orders.

Shifting Worlds
Australia
Over 2 years using the app
August 2, 2016

We've been using ShipIT for nearly 2 years now and it would have been impossible for our business to have grown the way it has without it. We integrate with AusPost, DHL eCommerce and DHL Express and on a busy day can pick, pack and dispatch 1000 orders without a problem. Imagine doing that by hand! ShipIT works seamlessly with Shopify and the issues we've had are too few to mention and have always been resolved quickly by the support team. Highly recommended.

Dharmabums
Australia
Over 2 years using the app
June 9, 2020

Amazing!
I don't think I could go back.
The amount of time and effort I have saved, this a lone has decreased the bottom line even with a very affordable membership. This app is a must have!
Support has been great.

Total Man Shop
Australia
Over 2 years using the app
Starshipit replied June 17, 2020

Hi Total Man Shop - thanks for the feedback! Let us know if you need any more help - support@starshipit.com. Thanks!

October 13, 2022

Fantastic app with a great team of people behind it! Elyza has been helping us from day one, from navigating the app and answering any questions I may have very swiftly. It's been a pleasure using the app and I highly recommend it to all!

IMBER
Australia
Over 2 years using the app
Starshipit replied October 17, 2022

Thanks you so much for your review. So glad you're a big fan of the team helping you out!

July 19, 2022

Great app for customisation and building rules around shipping couriers and cost. Fully developed customer service and online FAQ section

Rhythm Snowsports
Australia
Over 2 years using the app
Starshipit replied July 21, 2022

Thanks so much for your review. We're so glad you enjoy using our platform and our online tools!

September 19, 2019

Great app! Easy to install, easy to use. Saves us heaps of time by batching labels for each carrier. Highly recommended

Pete
infectious.com.au

Infectious Clothing Company
Australia
Over 2 years using the app
April 7, 2016

Best APP ever!! Works so smooth customer service is A++++ these guys have made it so easy to work with my orders and DHL

Pasquale Fusca
Australia
Over 2 years using the app
September 16, 2020

I am having a great experience with Startshipit! Simply amazing and impressed by Anthony who's been helping me set up the system.
Without his help, I wouldn't have the same experience. Thank you so much, Superstar! :)

URBAN VAPE SHOP NZ
New Zealand
Over 2 years using the app
June 12, 2020

Great integration + Customer service which is the most important.
Don't look elsewhere, this is it. Stop searching for alternatives, i'm telling you just message them. You will understand straight away what i'm talking about.

The Beer Snorkel™
Australia
Over 2 years using the app
Starshipit replied June 17, 2020

Thanks so much for the awesome review - we're glad you're getting a lot out of our software. If you ever have any problems or questions, please don't hesitate to get in touch. Thanks!

April 7, 2021

Great company to deal with. Scott has been amazing helping us get Starshipit integrated with our Cin7 and Shopify platforms. Starshipit is saving us a huge amount of time with shipping data entry. Highly recommended!

Layer'd
Australia
About 2 years using the app