Bhumi Organic Cotton
We migrated from ShipStation to StarShipIT and have found the app very useful with additional features that are relevant for us. The support we received (particularly from Neeraja) has been extremely professional and responsive. Thank you once again and we look forward to working together!
We Are Likewise
Amazing software! This has saved us so much time. Integrated seamlessly with excellent support. Couldn't recommend this app enough.
Design My Party
Excellent. I have my shopify and Etsy accounts both linked in, and all i do is open up ishipit then print. So easy. I just couldn't cut and paste my details into Australia Post website any more as it was taking so long to do. I really recommend this app.
Only a few days in with this app installed and I can really see how it's going to be so useful. Well worth the money because you save tonnes of time. The best features for me are:
1. I don't have to fill out the labels manually anymore
2. The app sends my tracking emails
3. The app sends a completed order email when the parcel has been delivered.
These things will be invaluable for my business moving forward.
StarShipIt has made my life so much easier. We can easily process hundreds of orders a day with only 1-2 staff between printing orders and dispatching, really minimising our labour costs. StarShipIt is very reliable, and integrates well with our shipping partner DHL, and overall our delivery process is very seamless and provides our customers with a great experience.
Starshipit has been a great time saving change for me .
Going from a CSV Import set up to the simplicity of Starshipit has proven to be working well for me so far .
I would recommend it for anyone currently still using CSV import style labelling system.
When we made the switch to 3PL, we set up StarShipIt and it has been absolutely brilliant. There are always little quirks when transitioning to any technology, but implementing SSI has been super easy for us - really straight forward to install and set up, and whenever we've had a challenge or needed to set something up the customer service has been almost instant. It has made our lives so so so much easier, and we are incredibly grateful for that. Highly recommend the app.
Support team is not responding & not being helpful when there's technical mistakes on their end. They will just leave you to resolve with Aus Post. Service has not been good recently & is deteriorating when you stay with them for long enough.
Arlo And Co
Imagine this, for a moment… Two toddlers, 3 large crates of parcels, and a slow moving queue at the Post Office - twice a day! Now throw in printing off addresses individually and fulfilling all shipped orders individually too (trying to get more than 8 number and letter combos right in a row as the kids pull at you because they’re bored). This was life before StarShipIT.
Now there’s no more queues at the post office or double handling of data, and all our tracking status comms with customers are automated. Plus, with the new feature where we can brand the tracking pages - the integration with our Shopify store just become even more seamless.
In a nutshell? StarShipIT is a lifesaver.
We only use StarShipIT for the rates, as we use other couriers which are not available with StarShipIT, so can't comment on the app itself. Otherwise, the shipping rates work 97% of the time, however, we are still seeing some inconsistencies with rates not returning. Support have been helpful in trying to resolve the issue, and we are currently working together on a fix.