The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
Pure Foods Tasmania
Provides us with a complete logistics solution and support team are great. Only thing we need to really make it more efficient is for shopify tags (or custom fields) to be imported into Starshipit data
We had closed our account after a slight internal miscommunication, after contacting the helpdesk we were able to restore our account very quickly and get back into business. Seth was very good and we are more than happy with the service we received
Lahana Swim Wholesale
Been an immense help in growing our business and automating the systems in place to bulk generate large order quantities daily!
Their support team is always readily available to help with any issues needed!
An excellet program. We have used 3 different shipping softwares and while each has something slightly different to offer, StarShipIT is the most comprehensive with the most features. My only criticisms are the price (I think it needs to be about $10 less per month) and the lack of an SKU summary feature - makes picking multiple orders a bit time consuming compared to having an SKU summary.
We only use StarShipIT for the rates, as we use other couriers which are not available with StarShipIT, so can't comment on the app itself. Otherwise, the shipping rates work 97% of the time, however, we are still seeing some inconsistencies with rates not returning. Support have been helpful in trying to resolve the issue, and we are currently working together on a fix.
Great app! Very useful for us and quite easy too. The team is very reactive and always trying to help which is very valuable!
Great app. Made our shipping more organised and easier to do. There's room for improvement in terms of UI and speed. Do experience some glitches here and there also, but totally recommend it!
Good system, has saved us a lot of time in order processing.