Starshipit shipping automation

Stay away unless you want the most un-user friendly, clunky shipping app that is filled with lots of errors and problems.

Must of been tested by 5 years before releasing to the public.

- Save login credentials doesn't work
- Try purchase a label from your mobile - no chance
- 3 orders which already was sent but never updated on their software. So 2 customers received another item free - Not their problem though, going to refund me for profit loss because your system doesn't work? don't think so.
- Tablet view is as bad, can't see the full name of shipping title - couple times I have bought express or incorrect parcel because I can't see what I am buying.

Their support talks a big game of onboarding and account manager is BULL!

I've had a dreadful experience. They asked me for a 5-star review before the software was even set up correctly (It's still not).

Slow response times with customer support, make sure you look at all options before signing up.

We've used Starshipit for a few months and it seems to be pretty good once you get used to it. It has integrated our Auspost, Etsy and Xero orders well. We also found there were several outages in peak trading months which stopped us from packing orders but it seemed to get resolved quickly each time.

It's quite a bit more expensive than other similar platforms so I tested this software last due to this reason.

Easily the best shipping integration software we have used. Super easy to use and customer service back up is first class.

Very highly recommended, well done to all at Starshipit

This company had turned into a joke. Basic functionality doesn’t work, zero support, contact numbers that don’t exist, and impossible to get hold off.

Will be uninstalling as soon as I can find replacement. I would avoid at all costs.