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Developed by Startquestion

Price: Free More info
  • Learn why visitors are not buying.
  • Understand which marketing channels bring you the most customers.
  • Determine your customer satisfaction with Net Promoter Score (NPS).

Did you ever wanted to ask your visitors questions? Now it's possible with Startquestion.

  • How did visitors find your page?

    These days, Google Analytics doesn't provide much information about Google keywords. Ask visitors what they typed into Google to find your page. Do people visit thanks to word of mouth? You'll know that

  • Why aren't visitors adding items to cart?

    We know what's important for you. When visitors browse your page for 3 minutes and haven't added anything to cart, our virtual clerk asks them. You will know.

  • Learn why visitors don't checkout.

    We know how bad missed checkouts are for your business. Our virtual agent asks your visitors why they hesitate to purchase: Is it shipping costs, some additional information missing from the description, or maybe something else? Find out.

  • We always ask for the visitor's email address so you can close the sale later.

  • All of the questions are created by us but you can always customize the survey after.

  • Will customers recommend your service?

    Satisfaction is important because it means customers will come back and will tell their friends and family about your store. Find out how likely your customers are to recommend your Shopify store using the Net Promoter Score question.

  • Don't let them run away!

    Our app knows when a visitor is about to leave your page. Before they go, ask a last question for their email address so you can maintain contact with your valuable prospects.

  • Visitors have good ideas too.

    Have a Shopify blog turned on? Our app will ask your visitors about blog posts ideas. They know something.

  • A world-class support, always when you are in need.

    You can find help on our blog, in the guide, or in FAQ section. If you prefer to speak with a real person, we are at your disposal via e-mail or chat, whenever you need a support.

  • The highest protection level

    We know that the data you collect cannot fall into wrong hands, which is why we conduct regular security audits. Account access and survey completions are encrypted with the SSL protocol. In case of unforeseen events, we create daily backups.

Startquestion reviews (4)




Great app once you get all the details right. Just take some time and you will have the best survey tool directly on your website. Customer support is very fast and helpful. Their surveys are really helping us to get the customers need for our bicycles.


I think this would be great if I didn't have to adjust a bunch of code to get it to work. Turnkey people, that's what shop owners need. Remove headaches, not create more.


Just tested out Startquestion and so far so good. It does seem helpful, especially for beginning store like mine. It's easy to install, easily customizable, it takes just seconds to create look and content of survey exactly to your liking.

Definitely recommend.




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