Status Sherpa , 14 Rezensionen

Gesamtbewertung
4,5
Anzahl pro Bewertungsstufe
  • 86 % der Bewertungen sind 5 Sterne
  • 0 % der Bewertungen sind 4 Sterne
  • 0 % der Bewertungen sind 3 Sterne
  • 7 % der Bewertungen sind 2 Sterne
  • 7 % der Bewertungen sind 1 Sterne
2. Mai 2018

A great way to give customers some self-service capability and taking away some stress from the support crew.

Ilovegrowingmarijuana
Niederlande
Mehr als 5 jahre mit der App
16. Januar 2019

F-ing AWSOME.

The app is FULL of options, to let me export data exactly how I need it.

I can, and have, even set up automatic exports to google drives to provide specially formatted data to Zapier for automation tasks!

Best of all, on multiple occasions I have reached out to support, and gotten better service than from any other technological vendor I employ, many of whom charge hundred of times more for their services.

Sleep8
Vereinigte Staaten
Mehr als 4 jahre mit der App
22. Dezember 2015

I'm very happy with my experience with Simple Order Status. The app was really easy to install/use and when I reached out to customer support I received a response immediately. I wanted change the CSS styling to better match our store but my designer was unavailable. I was hoping they could tell me how to change the button color instead Joe offered to change the coding for me for free!

Thanks so much Joe, very much appreciated your fast response and excellent customer service!

Highcomonline
Vereinigte Staaten
Mehr als 3 jahre mit der App
19. Mai 2015

Super Simple! Have a link on your site so customers can look up their orders themselves. Cuts down on Customer Service and has been saving me lots of time. Perfect.

Shirt Loft
Vereinigte Staaten
Etwa 3 jahre mit der App
2. Januar 2014

Great App! Disabled customer accounts on my shopify store for a quicker checkout. This app helps increase customer confidence without the need for accounts.

District Grain
Vereinigte Staaten
Etwa 2 jahre mit der App
15. Juli 2015

Works great as promised. Definitely a must-have app for all shopify merchants.

Myphonecase Com
Vereinigte Staaten
Mehr als ein jahr mit der App
10. März 2016

This is a nice, lean little app. The support is very quick and thorough. So far, so good.

Cysterwigs
Vereinigte Staaten
8 monate mit der App
Bearbeitet am 2. Oktober 2018

I intend to use this app to provide a higher level of customer service. I set-up the app and let's just say I did something to it and it longer showed the box to input the customer order number and email. Needless to say, I was extremely frustrated, and it was on a Sunday. So, I sent an email expecting to get an answer on Monday, Well, these guys wrote back to me the same day, and by Monday morning they uploaded the line on computer code I needed and NOW my app is working flawlessly.

topic starter tees
Vereinigte Staaten
4 monate mit der App
13. Juni 2015

This app was great and the cheapest option for an order look-up, until it stopped working and my customers complained.

Clothing Arts
Vereinigte Staaten
3 tage mit der App
13. August 2018

Tried to installed, once asked to APPROVE CHARGES FOR STORE, click to approve then it take me to login page but its not my store login ! it was some kind of Pishing thing , THX GOD I DID NOT ADD MY USERNAME & PASSWORD, kinda scammy ! report this !

St Dwellers
Vereinigte Staaten
Eine minute mit der App
sineLABS hat geantwortet 6. Dezember 2021

We certainly apologize with the issues you experienced. We can assure you that this app is not a phishing attempt or a scam. We would be happy to help you resolve this if you would be so kind as to contact us with screenshots and further details as to what you are seeing in sequence.