Reseñas (14)

Calificación general
4,5
Recuentos por nivel de calificación
  • El 86% de las calificaciones son de 5 estrellas
  • El 0% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 7% de las calificaciones son de 2 estrellas
  • El 7% de las calificaciones son de 1 estrellas
2 de mayo de 2018

A great way to give customers some self-service capability and taking away some stress from the support crew.

Ilovegrowingmarijuana
Países Bajos
Más de 5 años usando la aplicación
16 de enero de 2019

F-ing AWSOME.

The app is FULL of options, to let me export data exactly how I need it.

I can, and have, even set up automatic exports to google drives to provide specially formatted data to Zapier for automation tasks!

Best of all, on multiple occasions I have reached out to support, and gotten better service than from any other technological vendor I employ, many of whom charge hundred of times more for their services.

Sleep8
Estados Unidos
Más de 4 años usando la aplicación
22 de diciembre de 2015

I'm very happy with my experience with Simple Order Status. The app was really easy to install/use and when I reached out to customer support I received a response immediately. I wanted change the CSS styling to better match our store but my designer was unavailable. I was hoping they could tell me how to change the button color instead Joe offered to change the coding for me for free!

Thanks so much Joe, very much appreciated your fast response and excellent customer service!

Highcomonline
Estados Unidos
Más de 3 años usando la aplicación
19 de mayo de 2015

Super Simple! Have a link on your site so customers can look up their orders themselves. Cuts down on Customer Service and has been saving me lots of time. Perfect.

Shirt Loft
Estados Unidos
Alrededor de 3 años usando la aplicación
2 de enero de 2014

Great App! Disabled customer accounts on my shopify store for a quicker checkout. This app helps increase customer confidence without the need for accounts.

District Grain
Estados Unidos
Alrededor de 2 años usando la aplicación
15 de julio de 2015

Works great as promised. Definitely a must-have app for all shopify merchants.

Myphonecase Com
Estados Unidos
Más de 1 año usando la aplicación
10 de marzo de 2016

This is a nice, lean little app. The support is very quick and thorough. So far, so good.

Cysterwigs
Estados Unidos
8 meses usando la aplicación
Fecha de modificación: 2 de octubre de 2018

I intend to use this app to provide a higher level of customer service. I set-up the app and let's just say I did something to it and it longer showed the box to input the customer order number and email. Needless to say, I was extremely frustrated, and it was on a Sunday. So, I sent an email expecting to get an answer on Monday, Well, these guys wrote back to me the same day, and by Monday morning they uploaded the line on computer code I needed and NOW my app is working flawlessly.

topic starter tees
Estados Unidos
4 meses usando la aplicación
13 de junio de 2015

This app was great and the cheapest option for an order look-up, until it stopped working and my customers complained.

Clothing Arts
Estados Unidos
3 días usando la aplicación
13 de agosto de 2018

Tried to installed, once asked to APPROVE CHARGES FOR STORE, click to approve then it take me to login page but its not my store login ! it was some kind of Pishing thing , THX GOD I DID NOT ADD MY USERNAME & PASSWORD, kinda scammy ! report this !

St Dwellers
Estados Unidos
1 minuto usando la aplicación
sineLABS respondió 6 de diciembre de 2021

We certainly apologize with the issues you experienced. We can assure you that this app is not a phishing attempt or a scam. We would be happy to help you resolve this if you would be so kind as to contact us with screenshots and further details as to what you are seeing in sequence.