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We've just gotten started with Stay AI, but the process has been so simplified and easy to work with. The team is also incredibly helpful with any questions we have which is AMAZING. Typically, we'd have to watch videos or read through long Q&A's that don't even have to do with our problems - but the customer service here is next level with finding solutions. 100% recommend!
UPDATE: we've been with Stay for 8 months now & Karl is the BEST! We had a dev problem with the Stay Block and Isis fixed it in less than 1 hour... love this team.
Extremely effective subscription management tool with an engaged and responsive Product team. Not only is the software user friendly and intuitive, both internally and externally, more importantly the team is focused on continuous improvement and feature expansion. Highly recommend.
This is the third subscription software we have used in 5 years. We are happy with Stay.AI. They did 98% of the onboarding for us, I can actually reach a live person by email or chat for customer support. We have a dedicated person who often is our support but also will brainstorm ideas to increase subscriptions, retention etc... (yay Sophie!) The portal is easier for our customers to use. What else can I say?
Stay AI has been so amazing to work with! The backend is easy to use, they have so many great ways of quickly running promotions and deals with our subscription products. Their front end and visuals are such a better customer experience as well! We moved from Recharge and it has been smooth sailing ever since. Their customer support is amazing and always there to step in and help with any issues.
We've been using Stay AI to manage our customer subscriptions for PLANTSTRONG Foods, and it has been an outstanding experience. The software is incredibly user-friendly, providing a smooth and seamless customer experience for our subscribers. The backend dashboard is intuitive and packed with useful features that help us manage everything efficiently. What's even better is the Stay AI team's responsiveness—any issue we've encountered has been resolved quickly and professionally. We're thrilled with the service and the support we've received. Highly recommend Stay AI to any business looking for a reliable subscription management platform!
Have had a wonderful experience. Karl, our CSM has been a pleasure to work with to not only set up, optimize, and continually check in and make sure we are succeeded in our program.
This is the second business we've had working with Stay AI and they are always a pleasure to work with. Tim & the rest of their customer support team are always super attentive/flexible to meet our brand's needs and we are excited to continue growing with them as our subscription partner.
We recently made the switch to Stay for its user-friendly portal, better tools for launching customer experience campaigns, and top-notch support. Like any big transition, there were a few bumps (none the fault of Stay), but the onboarding team was fantastic - always ready to help and quick to resolve anything that came up. They even went the extra mile to sort out our buy box design and functionality on our landing pages. Huge thanks to our Customer Success Manager, Audrey, for consistently bringing fresh ideas to help grow our subscription program. We’re excited to see what’s next with Stay!
The platform just works, the abilities to integrate with other platforms as well as customize the end user experience all just make sense, and the support team is responsive in a timely and thoughtful manner.
We started using Stay AI for our non toxic baby marketplace and the onboarding was seamless. The customer support team was available to help us get onboarded quickly and the tool has been extremely helpful for our customers.