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I have some issues with the add-to-cart bar, but Ajani is very helpful and responsive in every request and customization I asked from him. We resolve the issues and now it looks better. Thanks, Ajani!
Hello Modern Blaze,
Thank you for the positive review. We are delighted that Ajani was able to assist you with your add-to-cart bar and the customization that you were requesting. We strive to make your experience as quick and accurate as we can. We are glad that Sticky Add to Cart is benefiting your business.
Stephanie & the Customer Support Team
Still one of my favourite apps! Very fast customer support. Can`t recommend them enough. Everybody who wants to boost their sales is with this easy-to-install app perfectly fine!
Greetings morpheia,
Thank you for your 5-star review. It is fantastic to hear that Sticky Add to Cart is one of your favorite apps and that our customer support was fast at assisting you. We love that your sales are being boosted by using Sticky Add to Cart.
Stephanie & the Customer Support Team
Very quick to resolve my issue the sticky atc was not going removing itself when someone pressed atc - the drawer opened and the sticky atc stayed - guys fixed it very quickly
Hi there MISSCOMFY,
We love to hear that you were able to use our support team to assist you with your app and that it was quickly resolved! Thanks for acknowledging our support and app with this great review.
The Support Team
Ajani was super helpful in helping to position the icons on our website and making sure they were in our brand colours too. Can't recommend these guys highly enough! Amazing tec support and service. If you have an issue that needs resolving they are super fast in responding and very quick to fix it. 10/10!!
Greetings Budeful,
What a great review! We appreciate you taking the time to let us know how we are doing. It is fantastic that Ajani was able to assist you in positioning your icons and making sure that your colours were what you wanted them to be. We take pride in our support services and are glad that you had a great experience.
The Sticky Add to Cart support team
Super fast and friendly customer service.
Hi ArmonYa,
Thanks so much for the nice review, our customer service team is always here to help!
I honestly don't understand these good reviews: I've activated the plugin but it doesn't work on my website. Support is trying to fix it for 1+ day and nothing has happened so far.. In addition, I am missing a free plan. Hope they can get it to work. Hope they can get it to work since I would like to use it.
Hello KAISU,
We are sorry you are experiencing this issue with our application. We have found that your script is loading, but the widgets are not working. This usually happens when there is an incompatibility between the theme and our app. We have escalated this issue to our developers and they have made this a priority to address. As far as the missing free plan, currently our app does not offer a free plan. We do offer a free trial period, which you are still currently in, and we are willing to extend that trial period once we get the issue resolved. Our team will be in touch with you shortly once we have resolution.
The Support Team
The tech support provided exceptional assistance in resolving issues on my ecommerce store, demonstrating a thorough understanding of the platform's intricacies. Their prompt and effective solutions left me thoroughly pleased with the overall support experience.
Hello One Click Depot,
It is amazing to read this review of our support team and the assistance they provided you with resolving the issues you were experiencing! We are happy that we could assist you with your ecommerce store and give you the resolution you were looking for. We are here to hep anytime you need.
The Support Team
Super helpful support. There's always a bit of a learning curve with these apps, but they made instant custom changes that matched my theme when something didn't integrate perfectly with it out of the box. The whole thing took less than 5 minutes, and the support's hours actually align with mine, so that's a nice bonus. (No waiting 24-48 hours for email replies.)
Hello there Eat Local PEI,
Thank you for leaving us this great review. We strive to provide support as close to 24 hours per day as possible and we are glad you were able to get the assistance that you needed to get your app set up. Do not hesitate to let us know if you need anymore assistance.
The Support Team
This Sticky Add To Cart app is really easy to use. If you have a question they help you really fast and solve it right away. Thank you Ajani! Would definitely recommend this to others.
Greetings Spryle,
Thank you for the great review! We are happy that Ajani was able to assist you with your needs. Your store looks amazing and is sure to attract many customers. It is great to know that Sticky Add to Cart is working for you.
Stephanie and the Customer Service Team
good support, fast support, best app in the market to increase sales. using it since i started and still satisfied with the service.
Hello AMI-WIEN,
Thank you for your positive review. We love that our support was fast and that Sticky Add to Cart has been boosting your sales. Your products look fantastic! We are here if you need us.
Stephanie & the Customer Support Team