Sticky Add To Cart BOOSTER PRO , 1 601 avis
Attention une application frauduleuse.
Pas de moyen de revenir en arrière !
Très dangereux pour les petits indépendant!
Bonjour à nos amis de Mes livres MOI
Merci beaucoup de nous avoir laissé ce commentaire. Voici Pushpesh, le Customer Success Manager avec Sticky Add To Cart BOOSTER PRO.
Je tiens à vous présenter mes excuses les plus sincères pour l'expérience négative que vous avez eue avec notre application. Cependant, nous avons examiné votre préoccupation et les accusations étaient bien réelles. Vous avez désinstallé l'application le 30 avril et votre dernier paiement a été effectué pour la période du 24 février 2023 au 26 mars 2023. Veuillez consulter les directives de Shopify concernant les frais et les remboursements de l'application pour mieux comprendre. https://community.shopify.com/c/blog/a-general-guide-to-app-charges-and-refunds/ba-p/1423691. Si vous n'êtes toujours pas satisfait, veuillez nous contacter et nous vous expliquerons le scénario et ferons de notre mieux pour vous aider.
Nous offrons une assistance par chat en direct 24 heures sur 24, du lundi au vendredi. Veuillez nous contacter via la fonction de chat en direct de l'application et nous vous répondrons en quelques minutes pour résoudre tout problème auquel vous pourriez être confronté.
Nous aimons également offrir des appels gratuits de partage d'écran en direct à tous nos précieux clients où nous pouvons aider à résoudre les problèmes. Nous travaillons dur pour nous assurer que chaque marchand qui utilise notre application a une expérience A+.
Salutations,
Pushpesh & the Sticky Ajouter au panier BOOSTER PRO Support Team
This sticky add-to-cart app was not compatible with a bundle app I had installed. After going back and forth with customer support for about 3 weeks, we finally managed to find a solution (which had to be initiated by me many times). Since implementing the solution, the tracking of my pixel has literally halved. The support won't help me with this and keeps telling me that they have not changed anything, even though the moment from when the tracking fell through the floor is litteraly the day these guys implemented this "solution". No further help is given.
Hello to our friends at Avello
Thank you very much for leaving us this feedback. This is Tanu, the Customer Success Manager with Sticky Add To Cart BOOSTER PRO.
I want to extend my sincerest apologies for the negative experience that you had with the app on your website. Just to clarify, I have discussed the situation with our customer support & developers as well. They told us that the custom development has been made for the product which has bundles only. Besides that none of the development made.
We are happy to go over a call with you to explain the whole scenario much better.
We do offer 24-hr live chat support, Monday through Friday. Please reach out to us via the live chat feature in the app and we will reply to you within minutes to resolve any issues you might be facing.
We also love to offer complimentary live screen-share calls to all our valued clients where we can help resolve the issues. We work hard to make sure every merchant who uses our app has an A+ experience.
Regards,
Tanu & the Sticky Add To Cart BOOSTER PRO Support Team
Terrible app. The app does not sync with live page. After edit and preview, the design look fine. But the actual live page never looks like the preview. The sticky button even overlap with other elements on the page, and prevent customers from navigating.
Hello to our friends at Kobe Footwear
Thank you very much for leaving us this feedback. This is Pushpesh, the Customer Success Manager with Sticky Add To Cart BOOSTER PRO.
I want to extend my sincerest apologies for the negative experience that you had with our app. Our app is being used by a lot of merchants and it has been serving most of them really well. The issue you faced was because of a conflict with the other app on your store due to which the sticky buttons were overlapping with other elements on the page. We fixed the issue and replied back to you within 10 minutes. If you are open to trying our app again, please let me know and I will personally take care of your case. I sincerely hope that you would give us another chance to get it right for your store.
We do offer 24-hr live chat support, Monday through Friday. Please reach out to us via the live chat feature in the app and we will reply to you within minutes to resolve any issues you might be facing. We also love to offer complimentary live screen-share calls to all our valued clients where we can help resolve the issues. We work hard to make sure every merchant who uses our app has an A+ experience.
Regards,
Pushpesh & the Sticky Add To Cart BOOSTER PRO Support Team
too many problems with this app.
first the sticky checkout would not work at all and would appear on pages where it shouldn't appear, then the sticky checkout would not direct customers to the checkout.
Unfortunately we had to delete this app because we can not allow such unfunctional apps on our store.
Hello to our friends at Delumani
Thank you very much for leaving us this feedback. This is Pushpesh, the Customer Success Manager with Sticky Add To Cart BOOSTER PRO.
I am sorry to hear that you had to face problems with the app. We regret that we were not able to provide you with a good app experience. I'm VERY sorry about this, it is not at all what we aim for. Would you be open to giving us a chance to try this again? I can personally make sure you are 100% taken care of and get our BEST developers to get it right for your store's theme right away.
We offer 24-hr live chat support, Monday through Friday (plus live support for many hours each weekend). Please reach out to us via the live chat feature in the app and we will reply to you within minutes to resolve any issues you might be facing.
We also love to offer complimentary live screen-share calls to all our valued clients where we can talk you through the whole process and make double-sure our app is playing well with your theme. We work hard to make sure every merchant who uses our app has an A+ experience. I sincerely hope that you would give us another chance to get it right for your store.
Regards,
Pushpesh & the Sticky Add To Cart BOOSTER PRO Support Team
broke our site terrible support heavy on code do not install would not reccomend to anyone at all awful
Hello to our friends at Cali Tiger
Thank you very much for leaving us this feedback. This is Pushpesh, the Customer Success Manager with Sticky Add To Cart BOOSTER PRO.
I am sorry to hear that you were not satisfied with the app. If you consider reinstalling, I would be happy to have our best developers work on your case.
We do offer 24-hr live chat support, Monday through Friday. Please reach out to us via the live chat feature in the app and we will reply to you within minutes to resolve any issues you might be facing.
We also love to offer complimentary live screen-share calls to all our valued clients where we can talk you through the whole process of how to use the free version of the app and explain all the various plans and functionalities they offer. We work hard to make sure every merchant who uses our app has an A+ experience. I sincerely hope that you would give us a chance to help you.
Regards,
Pushpesh & the Sticky Add To Cart BOOSTER PRO Support Team
This app doesn't work. The price doesn't update when changing the variants and the wrong variant gets added to the cart. Support doesn't reply to our ticket.
Hello to our friends from Figured'Art
Thank you very much for leaving us this feedback. This is Pushpesh, the Customer Success Manager with Sticky Add To Cart BOOSTER PRO.
I want to extend my sincerest apologies for the negative experience that you had with our customer service. We are so sorry about what happened here ( It is not at all normal with our app). Our best developers are already working on your issue. We will keep you posted on the progress and will try to resolve it as soon as possible.
At Sticky Add To Cart BOOSTER PRO, we pride ourselves on giving our 100% every day to ensure that our customers’ needs are met. Your concern was not handled properly, and we are going to take steps to ensure that this situation does not repeat itself. I want to thank you for bringing this issue to our attention. We are always looking for ways to better our service, and your feedback is a valuable part of that process.
Regards,
Pushpesh & the Sticky Add To Cart BOOSTER PRO Support Team
Ich teste es noch, kann nichts sagen wie es ist mit dem Programm zu arbeiten Ich teste es noch, kann nichts sagen wie es ist mit dem Programm zu arbeiten Ich teste es noch, kann nichts sagen wie es ist mit dem Programm zu arbeiten Ich teste es noch, kann nichts sagen wie es ist mit dem Programm zu arbeiten
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There is a circle with “sale” in every page and CAN NOT REMOVE！After the "sale" circle showed, i just deleted your app, but it just couldn't be removed still shows on my page. I am pretty sure that i got this problem after I installed your app. can you guys check this problem for me？:)
J'ai utilisé cette application et il y'a une grande problématique le ajout panier s'affiche deux fois sur la boutique et d'ailleurs ce que je reproche à cette application c'est que c'est un vrai chewing gum pour la retiré de son thème. Ca manque de chatbot pour répondre à nos problèmatiques..