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That is one of the best app with profesional features for online shop. The price is affordable and customer support team is excellent. Thank you Ajani for your prompt and profesional help :)
Hi Luxuryzion,
Thank you for your feedback! We're glad our team member Ajani provided you with the assistance you needed. Customer service is one of our core values, and we’re delighted to hear you’re satisfied with our app.
Thanks for being a valued user!
I almost gave up on keeping the app because of the compatibility issue with another bundle app but I contacted support and wow, received a great solution from Ajani immediately!
So if you think your issue can't be solved, please make sure you contact the support before! Thank you very much Ajani for great help :) 100% recommend!
Hi Ultishine Towels,
Thanks so much for leaving this review! We're sorry that you experienced a compatibility issue with another app, but its very gratifying to hear how helpful our support team was when this issue occurred. Ajani has always been a standout member of our team and will be thrilled to receive this feedback. Thanks again, and please always feel free to reach out to us for any issues that you need assistance with!
This is a great app to increase your sales! Also, the customer support is AWESOME! Ajani helped me like a pro, he is super polite and very professional!
Hi VidaBonita,
Thanks for your feedback! We're happy to see you're satisfied with Ajani's support. Thanks again for sharing!
I got charged for this app when reactivating my shopify store after 2 years!
Please refund me - Please reach out to me via stateofbeingnow@gmail.com
Dear For Us Momma,
We're very sorry to hear about the unexpected charge when reactivating your Shopify store. We tried reaching out to you via your store email, but it seems to not be working. Please contact our support team and provide us with your contact information so we can clarify and assist you with this issue.Thank you for your understanding.
App is the best I have found so far for this type. Although think the price is a little high considering there are other free apps out there. Good customer service.
Hi Onglint,
Thank you for your review! We're delighted to hear that you consider our app the best in its category. We understand your concerns about the pricing and appreciate your feedback. We're also pleased that our customer service team could support you. Thanks for sharing!
Exactly what we needed and the support was very reactive.
Hi Oskar's Wooden Ark,
Thanks for providing us with your feedback! Offering great customer service and supporting you with your needs is vital for us. Thanks again!
Loving the app, installed on our main site and it works incredibly well! The customer support is excellent, we had a few customisations we wanted via custom code and the developers were super quick and helpful getting them installed!
Hi Blade & Rose UK,
Thank you for your feedback! We're thrilled that the app is performing excellently on your main site and that our team was able to assist with your customization needs quickly. Your satisfaction is our top priority!
The most amazing customer service! I was able to ask for help via their chat feature and Ajani was able to fix everything and patiently sit through all my questions. Thanks so much!
Adding on to this review as I needed help again, and again customer service was great. Mohit helped me this time and he was great as well, fixed everything immediately while we were on the chat. Thanks so much!
Hi LilyAlvee,
Thank you for your feedback! We're thrilled to hear about your positive experiences with our customer support team. It's wonderful to know that our team members Ajani and Mohit were able to assist you promptly and patiently. Providing exceptional customer support is one of our core values, and we're glad you experienced it firsthand.
Thanks for being a valued user!
Very helpful, thank you for troubleshooting my issue Mohit!
Hi PharmaFoot,
Thank you for the positive feedback! We're thrilled that Mohit was able to help you troubleshoot, please always feel free to reach out to us.
thanks for all your help and support, Mohit!
Hi hudcentralen.se,
Thank you for taking the time to share your experience! We’re thrilled to know that Mohit provided you with excellent support. We appreciate your feedback!