Sticky Add To Cart Booster Pro , 1,724 条评论
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Responded within a minute of me sending a message and was able to resolve all of my problems within a few minutes. Great customer service, extremely helpful, and will be using them for all of my future stores! Would 100% recommend!
Greetings Bella Vogue,
Thank you for your fantastic review of Sticky Add to Cart Booster Pro! We appreciate you taking the time to recognize the value of the app and the assistance of our support team. We are here to help you as you need it! Thanks again!!
The Support Team
Fast service.
Hi Lascif Toys,
Thank you for your review! We’re thrilled to know that you experienced fast service. It's important to us that our service is efficient and meets your expectations. Thanks for sharing!
Great App
Hi Sports Cave,
Revised: Thank you for your updated review. We appreciate your business and let us know if you need anything!
This sounds like a frustrating experience, however, we feel compelled to note that you never reached out to us prior to leaving this negative review. Our app does not charge a percentage of each sale at all. You may have another app installed on your store that could be taking a percentage cut, or it could be a charge from Shopify. We will be reaching out via email with screenshots of the charges that you have paid us for the application to demonstrate that there was never a percentage taken out of your sales. We suggest you review any other apps on your store that could be taking 2% out of each sale.
The Support Team
Have been using it for more than two years and has given to us a lot of sales.
Lately I uninstalled it because in our greater Shopify plan, automaticaly Sticky charges you more..... Pissed me off, and went on the search for a replacement.
12 hours after and with a lot of sales missing I came back with regret to install it again. Also support helped me super quick with an improvement for my new theme.
So now I understand that is not a d*** move if Sticky charges me more. They are just being part of our success. Well deserved.
Hello SinIntermediarios,
Thank you for your 5-star review. We are glad you came back to Sticky and that you were able to have our support team improve your theme. We are here to help you whenever you need. Thank you for your support.
Stephanie and the Customer Support Team
great
Hi there UGC BOOST,
We appreciate your 5-star review! Thanks!
The Support Team
We have had great success with this app. No issues in the 3-4 years we have been using. This is the first time I had to connect with support chat. Ajani responded quickly, understood the issue and fixed it right away. Good job Ajani!
Hi there LoveGoodFats-US,
Thank you for your 5-star review. We love that you have used this app for so long and that when you finally needed support, we were able to accommodate your requests. It is great that Sticky Add to Cart is working for your business.
The Sticky Add to Cart support team
Ajani was super helpful in helping to position the icons on our website and making sure they were in our brand colours too. Can't recommend these guys highly enough! Amazing tec support and service. If you have an issue that needs resolving they are super fast in responding and very quick to fix it. 10/10!!
Greetings Budeful,
What a great review! We appreciate you taking the time to let us know how we are doing. It is fantastic that Ajani was able to assist you in positioning your icons and making sure that your colours were what you wanted them to be. We take pride in our support services and are glad that you had a great experience.
The Sticky Add to Cart support team
best sticky add to cart app, looks most professional on my store.
live chat support is great, reply extremely fast and help with any issues straight away, ajani had my issue resolved within 5 minutes of messaging.
highly recommend
Hi shopwiseaustralia,
Thank you for the glowing review! Your store looks excellent, we love seeing such a great implementation of our application. We are very happy to hear that Ajani was able to quickly address your concerns within 5 minutes! Please do not hesitate to reach out to us with any future questions/concerns/needs!
Stephanie and the Customer Success Team
Ajani is great helped me out within 5 minutes!
Greetings Van Hallen Amsterdam,
It is great to hear that Ajani was able to assist you so quickly! Thanks for acknowledging his support. We are here if you need anything.
The Support Team
I have some issues with the add-to-cart bar, but Ajani is very helpful and responsive in every request and customization I asked from him. We resolve the issues and now it looks better. Thanks, Ajani!
Hello Modern Blaze,
Thank you for the positive review. We are delighted that Ajani was able to assist you with your add-to-cart bar and the customization that you were requesting. We strive to make your experience as quick and accurate as we can. We are glad that Sticky Add to Cart is benefiting your business.
Stephanie & the Customer Support Team