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I honestly don't understand these good reviews: I've activated the plugin but it doesn't work on my website. Support is trying to fix it for 1+ day and nothing has happened so far.. In addition, I am missing a free plan. Hope they can get it to work. Hope they can get it to work since I would like to use it.
Hello KAISU,
We are sorry you are experiencing this issue with our application. We have found that your script is loading, but the widgets are not working. This usually happens when there is an incompatibility between the theme and our app. We have escalated this issue to our developers and they have made this a priority to address. As far as the missing free plan, currently our app does not offer a free plan. We do offer a free trial period, which you are still currently in, and we are willing to extend that trial period once we get the issue resolved. Our team will be in touch with you shortly once we have resolution.
The Support Team
There is a circle with “sale” in every page and CAN NOT REMOVE！After the "sale" circle showed, i just deleted your app, but it just couldn't be removed still shows on my page. I am pretty sure that i got this problem after I installed your app. can you guys check this problem for me？:)
nice probably i think
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broke our site terrible support heavy on code do not install would not reccomend to anyone at all awful
Hello to our friends at Cali Tiger
Thank you very much for leaving us this feedback. This is Pushpesh, the Customer Success Manager with Sticky Add To Cart BOOSTER PRO.
I am sorry to hear that you were not satisfied with the app. If you consider reinstalling, I would be happy to have our best developers work on your case.
We do offer 24-hr live chat support, Monday through Friday. Please reach out to us via the live chat feature in the app and we will reply to you within minutes to resolve any issues you might be facing.
We also love to offer complimentary live screen-share calls to all our valued clients where we can talk you through the whole process of how to use the free version of the app and explain all the various plans and functionalities they offer. We work hard to make sure every merchant who uses our app has an A+ experience. I sincerely hope that you would give us a chance to help you.
Regards,
Pushpesh & the Sticky Add To Cart BOOSTER PRO Support Team
After I installed this app on my store, the "continue shopping page" dissapeared.
I contacted the shopify support and they told me it happend because this app and they also gave me a documentation for adding it back.
I was not able to add it back because it requires to advanced coding skills.
I strongly recomment not to install "Ad To Cart & Checkout BOOSTER PRO" becasue it can damage your store functionality.
There is no way our app can do anything to your store. It doesn't alter any part of your theme or store. Also once removed there are no remains of the app or code. We can guarantee that the issue had nothing to do with our app. Shopify support is not equipped to provide support for apps.
Re installed to try out but it wont sync with my new products or offer me a way to do so. Spent a lot of time trying.
Hi there, very sorry to hear that. However, the app doesn't need any syncing at all. It works on all products right away. Developers checked and your theme is fully supported. You can contact us at support@codeinero.net. Thanks!
Super buggy on my premium them. and contact support is not live, so i cannot ask them to fix it. kinda of a disappointment