Helhetsomdöme
4,4
Antal per omdömesnivå
  • 72 % av omdömena har 5 stjärnor
  • 14 % av omdömena har 4 stjärnor
  • 7 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 7 % av omdömena har 1 stjärnor
Redigerat 8 maj 2019

This app shut down my entire store as well now for the second time! Nothing will load and i have lost so many sales. Wish this would work because i really did like it. Now i cant figure out how to get it off. I deleted it but its still there and my store is still down. Reached out with no response. So frustrating that i am loosing sales per minute.

Anagails
USA
23 dagar användning av appen
AppHero svarade 22 maj 2019

Unfortunately, our servers failed a couple of times for a very short period on 7 May and 8 May, this happened because we were overwhelmed with the fast increase of the number of stores that are using our apps. However, we solved this permanently as we have moved to bigger and much faster servers so that these issues won’t happen again.

1 maj 2020

It's a real great plugin, and what's even better is their customer care! Our custom theme didn't make the plugin work directly. But after a quick fix from their customer service we are already seeing an increase in conversions!

we buy now store
Storbritannien
Ungefär 19 timmar användning av appen
15 februari 2021

app works well and it actually increased the average add to carts to our store. It's perfect, thanks!

The12King
Marocko
7 dagar användning av appen
16 november 2019

why not have the quick add on mobile like the desktop????? makes no sense. it would be so cool if it had that option

The Good Ole Outdoors
USA
Ungefär 13 timmar användning av appen
AppHero svarade 21 november 2019

Thank you for your review. We decided not to add it on mobile, because the mobile screen was too crowded and it was difficult to click on the icon. However, we will take your comment into consideration in our next update and we will try to find a way to add it on mobile.

26 mars 2020

The product works very well. I reached out to support with an observation/suggestion about user experience, and they had implemented what I asked for within a single hour. The only feature I would suggest would be the ability to customize how the floating cart looks on your site (by uploading your own icon, perhaps, or choosing from some different icon options).

Wendigo
USA
Ungefär 3 timmar användning av appen
30 juli 2020

App : 5/5 - Customer service 1/5. I use this app on my websites. Works fine on the 1st, not on the 2d because it seems it's not compatible with Best Custom Product Options app. When you need to have more than 3 variants, it does not display over 3 variants...

GolfCenter.fr
Frankrike
En dag användning av appen
AppHero svarade 1 augusti 2020

We are sorry for the delay in replying to your email. We try our best to reply to our users and solve all their issues promptly. We reply within 24 hours and we apologize for any inconvenience that this may caused you. However, in your case, the app you use for custom variants is not compatible with our app, because the app is not creating variants in a standard way.

16 april 2019

Broke my shopify store. Nothing will load. Great concept, poor execution. Like others I thought this would be a great idea, I wouldn't waste your time until the bugs are out.

The Oil Depot
USA
Ungefär 17 timmar användning av appen
AppHero svarade 18 april 2019

This problem is very specific to the theme "Venue" and we acted and fixed it immediately once we received your review.

30 april 2024

M.A Textile
Pakistan
Ungefär 6 timmar användning av appen
26 januari 2024

Art julien
Spanien
12 dagar användning av appen