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This app shut down my entire store as well now for the second time! Nothing will load and i have lost so many sales. Wish this would work because i really did like it. Now i cant figure out how to get it off. I deleted it but its still there and my store is still down. Reached out with no response. So frustrating that i am loosing sales per minute.
Unfortunately, our servers failed a couple of times for a very short period on 7 May and 8 May, this happened because we were overwhelmed with the fast increase of the number of stores that are using our apps. However, we solved this permanently as we have moved to bigger and much faster servers so that these issues won’t happen again.
Broke my shopify store. Nothing will load. Great concept, poor execution. Like others I thought this would be a great idea, I wouldn't waste your time until the bugs are out.
This problem is very specific to the theme "Venue" and we acted and fixed it immediately once we received your review.