SEOAnt ‑ Sticky Add To Cart
속도, 사용 편의성과 판매자 가치에 대한 Shopify의 최고 품질 표준을 충족합니다.
리뷰 (402)
상세 검색
-
평점별
The app's customer service was exceptional—quick to resolve any issues and offering valuable assistance. Highly recommended!
Hi,
Thank you for your positive feedback! We're thrilled to hear that our app has been helpful for your website and we hope to continue providing excellent customer support. If you need further support, please feel free to contact us. Thank you!
All the Best,
SEOAnt Support Team of Channelwill
Negatives
When adding products to cart the item doesn't show only after a refresh of the page.
When opening the cart in the Dawn Theme the cart opens behind the stick bar and you can't click to checkout page.
Positives
Support is friendly and quick.
Custom CSS works nice with a lot is options.
Removed the app as it wasn't useful.
Good day😊
I hope this message finds you well.
Thank you for taking the time to share your feedback. We're glad to hear that you found our support team friendly and quick, and that our custom CSS options worked well for you.
However, we're sorry to hear about the issues you experienced with 1. when adding products to cart the item doesn't show only after a refresh of the page.
2. When opening the cart in the Dawn Theme the cart opens behind the sticky bar, and you can't click to checkout page.
Upon conducting an investigation, we have determined that the issue of items not appearing immediately after selecting "Add to Cart" and requiring a page refresh is the result of a compatibility issue between our app and the default cart you are using during checkout. Additionally, for the covering issue of the bar to your checkout button we haven't heard this during the conversation, but this can be solved by adjusting the z-index number directly in the app settings.
In conclusion, we are sorry for any inconvenience this may have caused and would like to extend our apologies by offering you a total of 8 app credits that can be used to pay for other apps. Please inform us when you are ready, and we will proceed to send the credits.
Looking forward to hearing back from you and please let us know if there is anything else we can help you with.
Respectfully,
SEOAnt Support of Channelwill
Great App for a shopify store! Exactly what I need, Kudos!
Good day!
Thank you for your wonderful feedback! We're thrilled to hear that our app meets your needs for your Shopify store. Your satisfaction is our top priority. If you have any questions or need assistance, please feel free to reach out. We’re here to help!
Warm regards,
SEOAnt Support Team of Channelwill
Bij vragen wordt je heel goed geholpen!
Tot ziens!
Bedankt voor uw feedback! We zijn blij om te horen dat u goed geholpen bent met uw probleem. Uw tevredenheid is belangrijk voor ons. Als u nog vragen heeft of hulp nodig heeft, neem dan gerust contact met ons op. Wij zijn hier om te helpen!
met vriendelijke groeten,
SEOAnt Support Team of Channelwill
good support, love the app. Get it NOW
Hi,
Thank you for your positive feedback! We're thrilled to hear that our app has been helpful for your website and we hope to continue providing excellent customer support. If you need further support, please feel free to contact us. Thank you!
All the Best,
SEOAnt Support Team of Channelwill
Really like the Sticky Cart feature. Increases the likelihood of purchase.
Good day!
Thank you for your feedback! We're delighted to hear that you really like the Sticky Cart feature and that it enhances the likelihood of purchase. Your satisfaction is important to us, and we appreciate your support. If you have any questions or need assistance, please don’t hesitate to reach out. We’re here to help!
Warm regards,
SEOAnt Support Team of Channelwill
very good customer service, and will keep using their services from now on. needed some customization in my store's add to cart button they helped my manually. cheers
Hi There,
Thank you for your kind words and positive feedback about our customer service! We're glad to hear that we were able to assist you with customizing your store's add to cart button. We appreciate your continued support and look forward to working with you in the future. Cheers!
All the Best,
SEOAnt Support Team of Channelwill
Very good and simple app. I recommend trying it.
Good day!
Thank you for your positive feedback! We’re glad to hear that you find our app very good and simple to use. Your recommendation means a lot to us. If you have any questions or need assistance, please feel free to reach out. We’re here to help!
Warm regards,
SEOAnt Support Team of Channelwill
I lost a ridiculous amount of sales because the sticky cart was blocking my costumers from checking out from the drawer. Before anything, I noticed this when i added the app, then i spoke to the live chat to ask for a fix, and they did fix it. Hours later i was getting a lot of traffic on my store and a lot of adding carts missed, ended up checking and the bug was back again. This bug that they fixed for 30 minutes costed me a lot. This app is not reliable, and a simple coding problem isn't taken seriously. Just be aware before you set it up in your store, at 1 moment everything is fine, after you spend money to get traffic on the website the app might reduce your sales significantly... Check it out for yourselfs.
Hello there,
I am sorry to hear about the issues you encountered with the sticky cart app. We deeply apologize for any inconvenience this may have caused you and your business.
We understand the importance of having a reliable app that doesn't compromise the user experience of your customers. We have investigated the issue and have identified the root cause of the problem. The reason for the overlap of the bar and checkout button is that the z-index has not been set correctly. To resolve this, we can adjust the number to a lower range. Simply change the number to avoid overlap. The best number for overlapping issue is 25.
We understand that you have lost a significant amount of sales due to this issue, please let us know how we can get your trust again.
You are welcome to reinstall the app at any time and we will continue to provide support.
Thank you for bringing this matter to my attention. If there is anything else I can do to assist you, please do not hesitate to let me know.
Best regards,
SEOANT - Support Team
very good app
Hello there,
Thank you for giving us a 5-star rating. We are really grateful to feel that we served you well.
If you have further questions or concerns, please feel free contact us any time!!
All the Best,
SEOAnt Support Team of Channelwill