SEOAnt ‑ Sticky Add To Cart
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Omtaler (401)
Raffiner
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Etter vurdering
I lost a ridiculous amount of sales because the sticky cart was blocking my costumers from checking out from the drawer. Before anything, I noticed this when i added the app, then i spoke to the live chat to ask for a fix, and they did fix it. Hours later i was getting a lot of traffic on my store and a lot of adding carts missed, ended up checking and the bug was back again. This bug that they fixed for 30 minutes costed me a lot. This app is not reliable, and a simple coding problem isn't taken seriously. Just be aware before you set it up in your store, at 1 moment everything is fine, after you spend money to get traffic on the website the app might reduce your sales significantly... Check it out for yourselfs.
Hello there,
I am sorry to hear about the issues you encountered with the sticky cart app. We deeply apologize for any inconvenience this may have caused you and your business.
We understand the importance of having a reliable app that doesn't compromise the user experience of your customers. We have investigated the issue and have identified the root cause of the problem. The reason for the overlap of the bar and checkout button is that the z-index has not been set correctly. To resolve this, we can adjust the number to a lower range. Simply change the number to avoid overlap. The best number for overlapping issue is 25.
We understand that you have lost a significant amount of sales due to this issue, please let us know how we can get your trust again.
You are welcome to reinstall the app at any time and we will continue to provide support.
Thank you for bringing this matter to my attention. If there is anything else I can do to assist you, please do not hesitate to let me know.
Best regards,
SEOANT - Support Team
So far, this is a great app and the support has been great as well! I would recommend this app to anyone who needs a good sticky add-to-cart. Because they have an open CSS customization area in their app, you can make all sorts of customizations to fit your brand. It's a very well-made and intuitive app!
Hi There,
Thank you for your positive feedback on our app and customer support team! We're thrilled to hear that you find our app great and appreciate the open CSS customization area that allows for customizations to fit your brand. Our team works hard to provide the best possible experience for our users, and it's always rewarding to hear that our efforts are appreciated. Thank you for recommending our app and please don't hesitate to reach out if you have any further feedback or questions.
Best Regards,
Gill | Customer Support
This app works great! It has several specific customizations and you can choose whether you want to change only on desktop or mobile
Hello there,
Thank you so much for your review. Hope all things are well on your end.
We are happy that the app helps. :) Please do not hesitate to contact us if there is anything we could help with.
Have a nice day.
Best regards
SEOAnt Team
Awesome app!! I really like the tech support option and it gives me exactly what I am looking for. Thank you!
Hello,
Thank you so much for your review. Hope all things are well on your end.
We are happy that the app helps. :)
Thank you as well for your help. Please do not hesitate to contact us if there is anything we could help with.
Have a nice day.
Wish you a prosperous store
Giraffly Team
Great app, nice sticky menu. They even customized it a little for me.
Blends really well with my theme layout.
Good day!
Thank you for your wonderful feedback! We're thrilled to hear that you love the app and the sticky menu. It's great to know that our customization helped enhance your experience and that it blends well with your theme layout. If you have any questions or need further assistance, please don’t hesitate to reach out. We're here to help!
Warm regards,
SEOAnt Support Team of Channelwill
Nice app, good options, and active support !
Good day!
Thank you for your positive feedback! We’re thrilled to hear that you find our app nice, with good options and active support. Your satisfaction is important to us, and we appreciate your support. If you have any questions or need further assistance, please don’t hesitate to reach out. We’re here to help!
Warm regards,
SEOAnt Support Team of Channelwill
The sticky cta is looking awesome. You have a lot of individual settings (without coding). On top of that the support is super fast at solving any kind of issue. 100% recommendation!
Hello,
Thank you so much for your review. Hope all things are well on your end.
We are happy that the app helps. :)
Thank you as well for your help. Please do not hesitate to contact us if there is anything we could help with.
Have a nice day.
Best regards
Giraffly Team
Error al decargar, no deja instalar la aplicación de ningunam manera.
revisar porfavor.
graciasssssssss
Hi, sorry for the inconvenience. Our tech person are checking this issue. If you are convenient, please let us help you. We are glad to help. Sincenely regret.
Me ayudaron a resolver mi caso con éxito, atendieron mi caso de manera atenta y a tiempo, de manera didáctica y sencillo para resolver mi problema.
Hello,
Thank you so much for your review. Hope all things are well on your end.
We are happy that the app helps. :)
Thank you as well for your help. Please do not hesitate to contact us if there is anything we could help with.
Have a nice day.
Best regards
Giraffly Team
very good customer service, and will keep using their services from now on. needed some customization in my store's add to cart button they helped my manually. cheers
Hi There,
Thank you for your kind words and positive feedback about our customer service! We're glad to hear that we were able to assist you with customizing your store's add to cart button. We appreciate your continued support and look forward to working with you in the future. Cheers!
All the Best,
SEOAnt Support Team of Channelwill