SEOAnt ‑ Sticky Add To Cart , 359 則評價
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I would like to give it a zero star if possible.
BEWARE!!! - You may have to get up at 3AM to fix their bugs. This is exactly what I'm experiencing now.
We are on an annual plan and out of a sudden, the subscription was gone. Maybe I was lucky to find out at 3AM taking a night pee or pity on me. It's an outright rip-off. Reliability is not their virtue. Unfortunately Support is even worse. We are going to ditch this app this week.
Hello there,
First of all we sincerely apologize for what happened on your side. I'm sorry to hear that you had a negative experience with the app. It sounds like the reliability and support were not up to your expectations.
This situation of not showing Paid Plan properly in our APP while checking on your side is due to a bug when upgrading Plan Subscription way of charging in our APP. Now this issue has been solved and fixed by the developers in our Team eternally and it will not happen anymore.
We really hope the operations done in our Team can meet your demand here and help you decrease the loss on your website store. Thank you and looking forward to hearing from you soon.
All the Best,
Gill | Customer Support
Easy to use product, that does exactly what it promises
Fast and friendly customer support, solved my problems straight away
Hello There,
We're thrilled to hear that our product was easy to use and delivered on its promises. It's great to know that our customer support team was able to provide fast and friendly service and solve your problems right away. Thank you for choosing our solution and for your positive feedback. Please don't hesitate to reach out if you have any further needs or questions.
All the Best,
Gill | Customer Support
Great app and friendly customer service.
Hi there,
Thank you for your positive feedback! We're thrilled to hear that you find our app great and that our customer service team was friendly and helpful. We're always here to support you and appreciate your support. Thank you for choosing our app!
All the Best,
SEOANT Team
Great app and got fast help with our questions! Contacted support and helped us out very fast. I recommend this app!
It is useless - it is not syncing the prices. I don't understand how a basic function like syncing can't work.
The support was friendly, but I had to wait for days until a change occurred. In the end, I started coding myself because the development team of this app was not able to make my changes...
Hello there,
I'm sorry to hear that you've been experiencing issues with syncing prices. It's frustrating when a basic function like this doesn't work properly. Have you tried reaching out to the development team again to see if they're able to resolve the issue? If not, perhaps it's worth considering other options or finding a workaround for the time being."
All the Best,
Gill
They indulged and helped me in all the requests I made with professionalism and sympathy solving all the problems that arose.
Hello there,
Thank you for your positive feedback! We're glad to hear that our team was able to assist you with professionalism and sympathy, and that they were able to solve all the problems that arose. We appreciate your business and hope to continue providing you with excellent service in the future.
All the Best,
Gill | Customer Support :)
Amazing app & very friendly and helpful customer support. I can definitely recommend using that app for your business!
Hello There,
Thank you for your feedback on the app and our customer support. It's great to hear that you had an amazing experience and found the customer support to be friendly and helpful. Your recommendation is appreciated and will be helpful for others looking for a reliable app for their business.
All the Best,
Gill
Good customizable app and helpful support
Hi there,
Thank you for your feedback! We're glad to hear that you find our app customizable and that our support team was helpful in assisting you. We're always here to help and appreciate your support. Thank you for choosing our service!
Regards,
SEOANT Team
Love the app
Hello there,
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well.
If you have further questions or concers, please feel free contact us any time!!
All the Best,
Gill-Customer Support
Amazing support! I changed to a cart drawer and then realised the sticky atc was blocking something there
Hello There,
That's great to hear! We're glad that our customer support has been helpful to you.
Please let us know if there's anything else we can assist you with.
Warm Regards,
Gill | Customer Support