SEOAnt ‑ Sticky Add To Cart

Hello There,

Thank you for your message! I'm glad to hear that you found the on-demand support on Sunday helpful. We strive to provide the best assistance possible, and it's great to know that Gill's support has made a difference for you.

If there's anything more you need or any other way we can assist you, please feel free to reach out. We're here to help!

All the Best,
SEOAnt Support Team of Channelwill

Hello There,

Thank you so much for your wonderful feedback! We are thrilled to hear that our support team has been able to assist you effectively. Your satisfaction is our priority, and it’s rewarding to know that we have made a positive impact on your experience.

If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We’re here to help!

Thank you once again for your kind words!

All the Best,
SEOAnt Support Team of Channelwill

Hi,

Thank you for your positive feedback! We're thrilled to hear that our app has been helpful for your website and we hope to continue providing excellent customer support. If you need further support, please feel free to contact us. Thank you!

All the Best,
SEOAnt Support Team of Channelwill

Hello There,

Thank you for your fantastic feedback! We're thrilled to hear that you received excellent customer support.

We're especially delighted to hear that Rona provided you with such a positive experience. We'll be sure to pass along your appreciation to her. Recognizing our team members for their exceptional service is something we deeply value.

Knowing that Rona's assistance was helpful and effective is truly rewarding. We strive to provide all our customers with top-notch support, and your feedback confirms we're on the right track.

If you have any further questions or require any assistance, please don't hesitate to contact us.

Thank you again for your kind words and for being a valued customer.

All the Best,
SEOAnt Support Team of Channelwill

Good day😊

I hope this message finds you well.

Thank you for taking the time to share your feedback. We're glad to hear that you found our support team friendly and quick, and that our custom CSS options worked well for you.

However, we're sorry to hear about the issues you experienced with 1. when adding products to cart the item doesn't show only after a refresh of the page.
2. When opening the cart in the Dawn Theme the cart opens behind the sticky bar, and you can't click to checkout page.

Upon conducting an investigation, we have determined that the issue of items not appearing immediately after selecting "Add to Cart" and requiring a page refresh is the result of a compatibility issue between our app and the default cart you are using during checkout. Additionally, for the covering issue of the bar to your checkout button we haven't heard this during the conversation, but this can be solved by adjusting the z-index number directly in the app settings.

In conclusion, we are sorry for any inconvenience this may have caused and would like to extend our apologies by offering you a total of 8 app credits that can be used to pay for other apps. Please inform us when you are ready, and we will proceed to send the credits.

Looking forward to hearing back from you and please let us know if there is anything else we can help you with.

Respectfully,
SEOAnt Support of Channelwill