Qoblex Inventory Management , 58 条评论

We have been loving Stock and Buy app - this has been a great system for managing inventories between our stores. And their support team is great to work with - they listen to your needs and work hard to improve the user experience!

Great App, Great value. With 2 stores that share the same pool of inventory, this app has been a lifesaver.

Add the INCREDIBLE CUSTOMER SERVICE I get and I am very happy with my decision.

Propably the worse customer service you'll ever get! We started out with stock and buy when they were in the developement stages of the business so we expected some clunkeyness fromt the start... however it's never gone! Add that to very poor instuctions online or via support and the consatnt issue that actually it just doesnt work very well (it will cost you more time than it's worth).

We tried to do a simple stock take and S&B deleted the discriptions of 2/3s of our products! This cost us over a weeks worth of work to correct not to mention the search engine costs, we asked support and they have no way to fix it and instead of an appology they suggest the app wasn't for us... In light of that we have chosen to ditch them and I hope you don't bother wasting your days giving them a try.

Just to help you make up your own mind this is the email I got after writing the above...

Hi E***,

Thanks for this. I am really happy that you left the system. Tahar spent huge amount of time with you, I am not sure if you are really not remembering or you just blame it on us.

He spent ages writing code specifically to fix your accounting, no other provider would have done this for you. We did a big mistake, we should have redirected your to your accountant, but we were trying to be really nice and really help you fix this. (i'll just add, I doubt the code was specific to us as they were developing the app).

Tahar has a whole thread with you where he sends you emails, and you disappear for a month or two, and then you expect things to just work.

I am really sorry this ended this way, but seriously, you have only your self to blame. We help our customers to the best we can, but they have to help themselves first.

Stock and Buy is a game changer, it has made it possible for my business to operate and without it we would have outgrown shopify many moons ago. It offers a very robust inventory module that allows us to keep control of our inventory, costing and sell through price to help create a more cohesive shopping experience for our end user. My favorite feature is the intuitive dashboard which encapsulates many aspects of my business without having to drill down through endless menus.
Tahar and his team are very responsive and have always found solutions to any issue that has come up.
Lastly, for the year plus we have been using stock and buy the amount of new and updated features are true testaments to the innovation and continued growth this software is constantly creating.

Incredibly communicative and helpful. Whenever there have been teething problems, they've been quick to respond and sort. The application is very easy and practical to use.

Stock & Buy is great. We have been using it for a few months now. We use it to manage our inventory and integrate with Xero and Shopify. The integrations save hours of work each week in admin / data entry. It is a very intuitive and user friendly platform.

By far the greatest feature is the level of support. I have never dealt with another SaaS provider who offers anywhere near the level of personal support these guys do. They have even been happy to make some changes to the software to suit our business needs.

If you are looking for an affordable, dependable, integrated inventory package from someone who genuinely cares about your business needs, I highly recommend that you try Stock & Buy.

I was seeking a software solution to integrate our multiple online stores, ebay presence, multiple physical stores and despatch as well integrating all this to our Xero instance. I trialled several solutions, then quite by accident, i stumbled across Stock&Buy. My trial went smoothly, quickly intgrating three shopify stores, our physical stock locations and integration to Xero. Perfect. No piece of software or app will fully meet expectations out of the box. Stock & Buy came pretty close to what we wanted but more importantly showed us the solution we needed. When you add to this the swift support responses and resolutions (often within hours) to set up questions, integration glitches and similar support related items, we know we made a good choice. Added to this is the response to 'wish list' items. Over the set up period, i asked about certain features that would be useful and make the integration of online and real world business go more smoothly. I was often given examples of how other businesses had handled these questions, but most pleasantly surprising, was on many occasions, new features popped up. I actively engaged with Stock&Buy in terms of requesting features, even providing screen shots of what i had in mind and again to my pleasant surprise, some of these became features in the last few weeks. Combining shopify with Stock&Buy we have even opened our first fully integrated 'live' ebay store. Tahar and the crew at Stock&Buy are super supportive, positive and provide assistance of the highest standard. I cant wait to see how the platform develops further!

After being directed to another Inventory Management Program and having nothing but issues and headaches, we decided to seek out a new Inventory Option for our Marine Product Manufacturing Company. Although we never heard of Stock & Buy, we decided to reach out to Tahar & Moh in order to learn more about their program & see if it would be a fit. During our initial demo, Tahar answered any and every question we had and we were able to discuss a road map for the features we would like to see implemented. After the demo we really liked the program, however there were features we would require, that it didn't currently offer. Tahar asked me to send him a large punch list and I didn't expect to hear back or see results for at least a few weeks. To my utter shock, when i came into the office after the weekend, 80% of our list was already completed and setup for us. Out of the remaining 20% of our list, Tahar & Moh informed me that about 1/2 of the remaining items were in development and we should see the progress at the end of the summer (due to the complexity of our request). The remaining few items, Moh told me he would take care of. Over the last 2 weeks, Moh has been nothing but the ultimate customer service & IT professional, and has been in constant communication with me to complete the few remaining items and together we have troubleshoot & found solutions to a few issues, that will help make Stock & Buy an Inventory Winner for years to come!

I mentioned it above, but feel it deserves to be mentioned again. The customer service Stock & Buy has provided us is second to none and I would recommend them to any company looking for an Inventory/Order Management solution

We are using Stock&Buy to sync inventory between two Shopify accounts with different default currencies. The app is working well and seems to deal extremely well with the various and many issues we face. The app is considerably less expensive than others we had tried and has several valuable features we could not find in the others . The support and assistance we have received from Mohammed and his crew is unlike any I have received before. It is fast, friendly, accurate and has made the implementation of the software fairly seamless. I recommend it highly. Peter Kemp

Love Stock and Buy! QuickBooks discontinued their service to us in Australia so I have been looking for a replacement and Stock and Buy is even better! It syncs up so well with Shopify and Xero which is perfect for us. They are still developing features which I am looking forward to! Its very simple and easy to understand and reasonably priced compared to many other inventory management systems we tried. Support is very helpful and respond very quickly to our emails as well
If you are after a user friendly, simple and straight forward system this is for you!