syncX: Stock Sync
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The application has corrupted or incorrectly set thousands of product entries during multiple runs of different import schemas. Customer support is unresponsive and takes forever even to acknowledge you have reported a problem. This is unacceptable as it leaves thousands of items with incorrect prices and quantities! I can no longer trust my product inventory being represented to my customers online due to this poorly written and supported software. Do not purchase!
This app really works well. If you need to import stock and then keep the feed updated, this is the app for you. It fits seamless with shopify stores which is important and enables you to control a lot of features.
Raj and his team offer a very timely and professional service.
After initial problems with the CSV, everything has now worked. The team tried very hard. What is not so nice are the long waiting times. But if that is improved, everything is fine
This is a great App. Simple, powerful and intuitive. The support is great. I'm going to add it too to my other Shopify shops.
Totally recommended!
Lovely app that saves a ton of time!!! Using it to sync stocks from a spreadsheet to my store, it does it automatically just providing SKU & Quantity column.
Looks like at last might have actually worked, but would like to thank support team for all their help in my many issues. Certainly going to make my life a lot easier
Products did NOT stay up to date, we had to cancel 8 orders because they were NOT updated with the shipper, then they refused to refund unless we reloaded. We have been online 20 years, the WORST
Dear Elegant Wickedness,
We humbly apologize for the unfortunate experience you had with our application and our support service.
The support service had an issue with the Billing site which had caused the probable miscommunication.
However, we have refunded the requested amount now. We would truly like to help you resolve the issue you experienced with Stock Sync.
We have already replied to your emails and even sent a new one but have not received any response yet.
We kindly propose you reach out to Stock Sync - support@stock-sync.com - so we can be able to overcome this hurdle you have with a 1-month FREE trial.
We truly look forward to hearing from you again.
Took a while to get syncing to work but once I figured it out, this app is perfect! Can now upload inventory, prices and so much more when needed. So flexible, so many options to make life easier, automatic syncing available. This app is perfect!
Way too cumbersome to deal with the interface of this app. Its like you are working in C++ environment and on top of that upon contacting the support team; they seems irrelevant of the customer questions. I am asking something else and they are responding something else. My humble suggestion is that you MUST introduce live chat service in which you can take up customers queries in live mode and provide immediate solutions. I moves to another app where I have to pay double amount but since they resolved my questions instantly so I decided to stay with them.
We are very sorry for the bad experience that you are having. We understand Stock Sync has tons of customizable settings which required spend some time to learn but once get familiar it can turn to be a powerful tool. We trace back the tickets and our team did answer more than 9 of your questions. However, we understand our last reply might be too generic and we apologize for that. I hope you could understand inventory management sometimes can be very simple and complicated so we want to ensure we are in the right direction.
Sync from google doc does not work. It has been 3 weeks since I wrote an email with the screen shots. No one has bothered to get back. Poor service!