syncX: Stock Sync

syncX: Stock Sync

Anmeldelser (1.354)

Samlet bedømmelse
4,6
Antal pr. bedømmelsesniveau
  • 89 % af bedømmelserne er på 5 stjerner
    1,2 t
  • 4 % af bedømmelserne er på 4 stjerner
    49
  • 1 % af bedømmelserne er på 3 stjerner
    13
  • 1 % af bedømmelserne er på 2 stjerner
    12
  • 5 % af bedømmelserne er på 1 stjerner
    72
Redigeret 24. januar 2021

There is nowhere to contact the support team which makes it hard if you have a specific request hence the low rating.

Fase Wear Sverige
Sverige
4 dage bruger appen
syncX svarede 24. januar 2021

Hi there,

We are very sorry for the bad experience on Stock Sync. Our team is quite sad about the 2-star app reviews.

You can always contact us using these 3 ways: One can be found on the Stock Sync page on the top menu by clicking on 'Support' and 'Contact Us’.

The second is when setting up the feed, it will be at the bottom of the settings.

The third will be the Shopify app listing and click on the 'Get Support' button.

We are doing our best to help it works. Would you reconsider the review and give us another chance?

Warm regards,
Azza

25. juli 2021

Asked for a paid subscription straight away...no thanks.......................................................

TheArtistsQuarter
Storbritannien
9 minutter bruger appen
syncX svarede 25. juli 2021

From Shopify app history, you have installed the app in Oct 2020. Stock Sync has 14 days free trial so it already expired when reinstalling the app on July 25th, 2021. That's why the app show needs to upgrade to a paid plan. Sorry, we can't reset the free trial every time users reinstall because that will cause some users to keep uninstall and reinstalling the app. I hope you are seeing this.

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