syncX: Stock Sync
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These guys did a great job on their customer support helping us out. We had a question and they answered by just doing it for us! What a great service!
Updated Review: I have been using the app daily since September '19 and only one time was there a need to contact support... I had an issue uploading a .csv and contacted StockSync (on a weekend btw) and they got back to me in a very timely manner, and saw the issue thru until it was fixed. They also come across as very personable - and for that I am grateful!
Sep 2019 - I'm still testing this app during my trial period, though so far this is the only app that has fixed an inventory issue that I have had for 2 months. A distributor I use sends out a 3x daily csv in a format that even the Shopify Customer Reps were kinda confused by. I plugged it into this app and it automatically knew what to do. As far as I can tell, its working seamlessly.
The service Rep for Stock Sync (Odamae) has been very responsive and ready to help, although I had already set it up correctly without knowing it.
P.S. - There is another app in the Shopify App Store that has the same or similar functionality to this app, and they wanted A LOT of money to "customize" code to fit my need, and double the monthly price.
If you have inventory issues - reach out to Stock Sync and see if they can help - you'll likely be happy you did!
Thank you!
Chris & Bill
in2it Men's Underwear
The app totally messed out our inventory. It was supposed to adjust product prices based on a pre-set rule, but didn't, so customers paid the wrong prices.
We apologise for the wrong price update. You reach out to us but we didn't apply the price markup. We have updated the pricing rule and rerun the update. The prices are ok now. We hope you can reconsider this review.
We had an issue with our inventory not importing correctly and Stock Sync were able to find the root of the issue within an hour of reporting it. Great customer service and product.
Excellent app. Simple QTY and Price update utility. Something that should have been standard in Shopify but thanks to these guys and low cost we can now easily update our prices and quantities at a very low price.
This app has saved me so much time it's not even funny, no problems with functionality that I've encountered.
Life-saving app. Full with customization options, yet easy to learn. I use Stock Sync to synch my product stocks from 6 different vendors. It would be even better if the devs could add the option to make the products available across all channels.
Takes a bit of trial and error to get set up, but once set up it works flawlessly, highly recommend. I use Stock Sync to update my inventory quantities from multiple vendors daily, it saves me a a lot of time. Can also be used to import new product to your store.
I have had excellent support technically brilliant the process it has saved me hours of work would recommend to anyone
This is a really strong app that's critical for inventory management when running a business with multiple locations.