syncX: Stock Sync
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This application seems to meet my requirements but most of all I am very greatfull for support I had. Very friendly guys working out with me on my tight schedule.
Love it! Been using it for a while. Great syncing with my local suppliers in SA. Pretty user-friendly and affordable. It's a no brainer to automate your stock levels and updated price points. Plus these guys are really helpful if you need guidance (just the support is a bit slow!). Look.. we advise using it, you won't be sorry when they eventually reply! ;)
The app was good when I started using it but whenever there is a problem it is very difficult to get them to resolve anything. when I first signed up for this service they charged me for the number of SKUs that were on the feed. now they are counting all the products in my store and refusing to provide an update unless I upgraded. This is very unfair because the other products in my store are in a different location and are managed by a different provider, so why should I pay them more for something they don't manage. Now I have put my selling on hold struggling to make updates myself while looking for different provided. Buyers beware
We apologise for the bad experience you are having. By default Stock Sync will scan all products to find matching SKU. But Stock Sync also come with a powerful filtering to scan only products by tags, vendor and many more (Learn more here https://help.stock-sync.com/article/100-stock-sync-filter-by-shopify-products). With filters, it will not scan the entire store for the matching SKU or barcode. Please contact our support to help you with the filters.
I'm using this app to keep my stocks up-to-date and it works very well. I'm very satisfied with their technical support team. They helped me to solve my problems very quickly and efficiently. Just one more thing, I will be happier if you can provide live chat in the future.
I was looking a long time for such an app/possibility of a reasonable price. The support is great the guys are really friendly an help out where needed. I would like to see more features to calculate stock estimates etc. to get out the most of the data. I think this would give this app the killer features to boost growth. Nearly everything is possible and they can integrate loads of services! Give it a try.
TOP APP AND SUPPORT!
I do not recommend to anyone, constant problems and miscommunication. Money is paid, the store does not work.
Dear Mano batai gražūs,
I'm sorry to hear about your experience. We apologize for any inconvenience caused and understand your frustration.
We strive to provide the best service possible, but we fell short in your case. We value your feedback and will use it to improve our operations and address the issues you faced.
Upon checking further, it is shown that the schedule for an automatic update was NOT enabled, we enabled it.
Please inform us if there is anything else we may have overlooked. We apologize once again for any delay in addressing your concern.
Thanks,
Stock Sync Team
I am still learning with this app but so far its seems very good. The support team are also very supportive. Thanks!
I am very satisfied with the app. I had some minor issues but the excellent customer service took care of it right away. Thanks Ray
Thank you so much for taking the time to leave us a review! Glad we were able to get you all sorted asap! 💪 Have a wonderful week, best of luck with everything! ☘️
Easy to set-up and integrate with 3rd party supplier. Customer support were quick to answer my questions. 5 stars.
Slow and unhelpful customer support, the tool work as it should but the support is poor.