syncX: Stock Sync
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Loving it. This solved so many issues for us all in one solution! Will save us several hours a month.
5 minutes of easy setup and you can stop worrying about inventory forever! Furthermore, the support team would answer quickly all your questions and solve any problem you have. This is the real deal guys, don't miss it
There is nowhere to contact the support team which makes it hard if you have a specific request hence the low rating.
Hi there,
We are very sorry for the bad experience on Stock Sync. Our team is quite sad about the 2-star app reviews.
You can always contact us using these 3 ways: One can be found on the Stock Sync page on the top menu by clicking on 'Support' and 'Contact Us’.
The second is when setting up the feed, it will be at the bottom of the settings.
The third will be the Shopify app listing and click on the 'Get Support' button.
We are doing our best to help it works. Would you reconsider the review and give us another chance?
Warm regards,
Azza
Terrible, wanted to use this app and sent two emails for support over a 3 days period and nothing came back, best to avoid
Using this to import inventory from a drop shipper. Just started using it but it's fantastic so far.
Support Sucks!!! They don't answer.
Sorry boys, it is true, I have all day waiting for your reply. I paid but you didn't appear.
It's TRASH. DO NOT waste your TIME, MONEY & EFFORT by installing this THIRD-CLASS app. There are cheaper alternatives for this and some are even free. This has wasted a lot of time for me. STAY AWAY.
We are sorry for the unfortunate experience that you have encountered with our system. We believe there is a misconfiguration in the Add Feed, as the Add Feed does support working on most of the fields on Shopify.
We already found the issue with the configuration. Please reach us if you like to give it another try. We are confident that it will work.
Please reach out to Stock Sync - support@stock-sync.com.
We truly look forward to hearing from you again.
Doesn't work at all. Just keeps giving match fails. No time to go and sit with a developer on something that should work to begin with. It's not rocket science, but this app just can't read the inventory.
I cannot get it to work for me!
The app is not friendly and there are no youtube videos.
The only videos you see are old and not relevant to the features that you see here.
Their YouTube is garbage... there's no support.
Dear AlexBender.co.za,
We humbly apologize for your unfortunate experience with our application and support service.
We're sorry you had a bad experience with our youtube videos! We are working hard on making the new youtube videos more informative and helpful.
We scheduled a call, and I see you didn't join. If there are any specific problems we can help with, please schedule a call so we can help you. We're here to help!
We suggest you contact Stock Sync support @ stock-sync.com - so we can overcome your problem.
We truly look forward to hearing from you again.