syncX: Stock Sync

syncX: Stock Sync

Reseñas (1.327)

Calificación general
4,6
Recuentos por nivel de calificación
  • El 89% de las calificaciones son de 5 estrellas
  • El 4% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 5% de las calificaciones son de 1 estrellas
28 de agosto de 2023

Easy to setup, I did have some issues but they were fixed, although support is a little slow, works as it should. But $15 and can only sync the feed every 8hrs is terrible. Will be looking for another app that isnt so tight on scheduling.

Custom Football Gifts
Reino Unido
3 meses usando la aplicación
syncX respondió 30 de agosto de 2023

Hi there

We deeply apologize for the trouble you have faced. I understand your concerns and would like to help you find a solution that works for your budget.

Let me brief you on how the subscription works. When you choose the plan with every 1-hour schedule, every feed is entitled to get an hourly update. Unfortunately, we can't adjust it for specific feeds.

This means that if you want an update every hour for the 'stock update' feed, the other two feeds will also receive hourly updates.

However, we can suggest a way to get 4-hour update since you have only used 2 Update feeds.
All you have to do is duplicate the 'stock update' feed and run it at a different time.

We hope that you would give us another chance to make it up to you. Please do not hesitate to contact us if there are any troubles or problems that you encountered upon using Stock Sync. We will do our best to resolve it.

Kind regards,
Stock Sync team

17 de enero de 2023

If you are needing automation for your store to keep things updated on a regular basis, this is the app to get! Very easy to install and set up with your store, just make sure you edit the feed to your requirements before you run anything because i made that mistake and lost all of my product descriptions and prices for 790 products!!

The support team, in this instance - Hanah is fantastic, they will go out of there way to try and help you as much as they can, unfortunately my mentioned mistake above had been costly and they couldn't really do anything to resolve it but lesson learnt! I would highly highly recommend this app over any others, I've tried numerous apps and this just works in every way! Don't hesitate to install it.

Thanks Hanah!

Luxér Interiors
Reino Unido
3 meses usando la aplicación
syncX respondió 19 de enero de 2023

Thanks so much for taking the time to leave this lovely review 🙌 🙌 🙌 It was great chatting with you & glad we were able to solve the issue quickly & efficiently 💪🤩 This really meant a lot to us 💗 💗  💗 

14 de septiembre de 2017

I want to say big thanks for the costumer serves an for the guys that helped me to
upload my files, very helpful Thanks for your patients !!!.

Goddesshera
Reino Unido
3 meses usando la aplicación
28 de julio de 2015

I would highly recommend this App. It is easy to set up and if you get stuck for any reason, Jor and the team on on hand with their excellent support to ensure things run smoothly for you. Great service, lovely people to work with, no complaints at all!

Tbc123
Reino Unido
3 meses usando la aplicación
7 de octubre de 2019

Used this app to automate feeds from my suppliers - the app works perfectly & the support team are very quick at helping resolve issues. Would recommend.

ZazoBuy
Reino Unido
3 meses usando la aplicación
2 de marzo de 2020

Thanks for the amazing app.

We can adding 7000+ variation and sencronize stock greatfuly.

As long as we have a store, we will continue to work with stock sync.

Woohoobox RU
Rusia
3 meses usando la aplicación
syncX respondió 18 de marzo de 2020

Thank you very much for your review. We are glad that everything is working great for you. We hope that you continue to grow and Stock Sync is still able to cater all your needs.

3 de julio de 2019

Absolutely fantastic!

Combining this app with locations and Mr Arigato for rules based stuff has totally changed the way I operate my store!

Home Control Shop
Reino Unido
3 meses usando la aplicación
syncX respondió 4 de julio de 2019

Thank you for this! We glad that what we building is a solution to store like you. We will continue to improve Stock Sync to ease merchants daily operation.

8 de marzo de 2021

Fantastic customer service- look forward to syncing in the future with you. Easy to use and understand.

Adult Toys by Annice
Estados Unidos
3 meses usando la aplicación
Fecha de modificación: 26 de noviembre de 2021

Great app that is super versatile in how it can accept and perform stock updates. Massive time saver and the support is great. I feel there is something missing however - We receive stock updates from our suppliers. We have the feeds set to put an item out of stock if there is no match as sometimes suppliers just leave a SKU off the list if it's out of stock or discontinued. I think there's currently too much potential for an automatic feed to go wrong if a supplier changes something on their file which causes the matching to fail. Ideally the app would hold off on doing something stupid - like putting all items in a feed out of stock - and send a notification to check it first. Currently this doesn't exist so we're having to check the feeds manually. I've raised this with the devs and hopefully they can implement something to solve what I think is missing functionality in an app like this. RESPONSE TO DEVELOPER REPLY: No that doesn't address the issue. If either of those options are chosen and the supplier changes their file format and columns are not matched, Stock Sync will put all items in that feed out of stock. I've reached out to you about it again and hope you can implement a mechanism to stop this from happening. UPDATE Nov 2021: Updated from 4 to 5 stars. The Stock Sync team has implemented a halt to the update if more than 80% of products in a feed would be set to 0. Along with a warning email to let you know. Now we no longer have to baby sit our stock updates hoping our suppliers didn't mess with the columns of their spreadsheet without telling us. Perfect!

Oh Clocks
Australia
3 meses usando la aplicación
syncX respondió 21 de octubre de 2021

Thanks for the suggestion. Stock Sync already have the function that you suggested. Please refer to our help doc on how it works https://help.stock-sync.com/article/95-set-out-of-stock-products-to-zero-if-the-product-is-unmatched-on-update

1 de abril de 2021

I love this app. It's really easy to set up and use for stock quantity updates. All the items in my store can now have their stock availability kept current with the click of a mouse button. It's awesome.

Home Bar Station
Estados Unidos
3 meses usando la aplicación