syncX: Stock Sync
Répond aux normes de qualité les plus strictes de Shopify en matière de rapidité, de simplicité d’utilisation et de valeur pour les marchands
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I've been using Stock Sync for a while, and the app itself is already a game-changer for managing inventory seamlessly.
But what truly sets it apart is the exceptional customer support. Ray went above and beyond to help me with my request, providing clear explanations and quick solutions.
While the app, generally works fine, whenever i need help with changes, the support team are absolutely useless at giving help to get you back up and running quickly. They extend the downtime from proper use of the app, by being as unhelpful as they possibly can be.. Recommend finding a similar app from a company that can actually give you support and n to waste your money here..
Hi Slat Flats Clothing,
We understand your frustration dealing with unresponsive support. We are truly sorry about that and have fixed the issue. Our executive agents are now ready to reply to your queries and solve it accordingly.
We are committed to helping you and look forward to resolving any issues you may have.
Thanks,
syncX: Stock Sync Team
Really useful and reliable app with great support service who are always there to help with setting up new feeds etc.
Thank you for your kind words! 🤗💕 We're glad you find the app useful and our support team helpful. Let us know if you ever need any assistance!
Have been using Stocksync for 3+ years now and it has worked consistently and reliably. As the needs of our store have changed Stocksync has been able to adapt with its deep level of configuration.
The support staff have been top notch, knowledgeable, and dedicated, which has been most important for us. The support staff have been able to triage issues coming from the supplier all the way through to diagnosing issues within shopify, they really have gone above and beyond.
Thank you for being with Stock Sync for 3+ years! Much appreciated your words 🥰❤️
A great application that works seamlessly between two stocks. The support is excellent, and issues are quickly resolved via chat. Raj was extremely helpful - highly recommend!
Had a large self-inflicted issues and got great and FAST support from the syncX team.
Highly recommend this app as a drop-shipping feed option.
The app stands out with its intuitive design, making navigation effortless and features easy to use. Coupled with exceptional customer service that’s prompt and friendly, it ensures a seamless and satisfying user experience. Highly recommended!
Thank you so much for the kind words 🥰😘
So unhelpful and slow. I hate this support. Read it but don't help.
Hi Verrekijkergigant,
Thank you for your feedback. We're sorry to hear you feel this way about our support.
We have actively tried to assist you by responding to your emails and being available for the scheduled call, but we did not receive a response, and the call was missed. Please let us know a convenient time for you, and we would be happy to arrange another session to address your concerns.
We are committed to helping you and look forward to resolving any issues you may have.
Thanks,
syncX: Stock Sync Team
Support team is as useful as a rock can be. Never online, you need to figure things on your own. I have ran into issues several times, opened tickets and their answer is extremely poor. if you are not savvy managing filters do not get this app
Amazing Support!
Resolved my issue.