syncX: Stock Sync

syncX: Stock Sync

Avis (1 327)

Note globale
4,6
Nombre d’avis par note
  • 89 % des avis sont des avis à 5 étoiles
  • 4 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 5 % des avis sont des avis à 1 étoiles
Modifié le 26 novembre 2021

Great app that is super versatile in how it can accept and perform stock updates. Massive time saver and the support is great. I feel there is something missing however - We receive stock updates from our suppliers. We have the feeds set to put an item out of stock if there is no match as sometimes suppliers just leave a SKU off the list if it's out of stock or discontinued. I think there's currently too much potential for an automatic feed to go wrong if a supplier changes something on their file which causes the matching to fail. Ideally the app would hold off on doing something stupid - like putting all items in a feed out of stock - and send a notification to check it first. Currently this doesn't exist so we're having to check the feeds manually. I've raised this with the devs and hopefully they can implement something to solve what I think is missing functionality in an app like this. RESPONSE TO DEVELOPER REPLY: No that doesn't address the issue. If either of those options are chosen and the supplier changes their file format and columns are not matched, Stock Sync will put all items in that feed out of stock. I've reached out to you about it again and hope you can implement a mechanism to stop this from happening. UPDATE Nov 2021: Updated from 4 to 5 stars. The Stock Sync team has implemented a halt to the update if more than 80% of products in a feed would be set to 0. Along with a warning email to let you know. Now we no longer have to baby sit our stock updates hoping our suppliers didn't mess with the columns of their spreadsheet without telling us. Perfect!

Oh Clocks
Australie
3 mois d’utilisation de l’application
syncX a répondu 21 octobre 2021

Thanks for the suggestion. Stock Sync already have the function that you suggested. Please refer to our help doc on how it works https://help.stock-sync.com/article/95-set-out-of-stock-products-to-zero-if-the-product-is-unmatched-on-update

1 avril 2021

I love this app. It's really easy to set up and use for stock quantity updates. All the items in my store can now have their stock availability kept current with the click of a mouse button. It's awesome.

Home Bar Station
États-Unis
3 mois d’utilisation de l’application
18 février 2020

5 start for the quick support and all your youtube video material. Application is really self explainery along with all the FAQs.

The Chocolate Men Adult Store
Royaume-Uni
3 mois d’utilisation de l’application
syncX a répondu 19 février 2020

Thanks! the feeling of receiving this review is better than having chocolate.

15 janvier 2018

I really like this app. It allows me to download and sync my inventory with the company I rep on my Shopify store. Effortlessly. It's simple to use and saves me a ton of time!

Pickleball Gear 4 U
États-Unis
3 mois d’utilisation de l’application
1 juin 2018

Stock Sync is very easy to use but best of all they have outstanding tech support they were able to help me promptly with a serious updating issue when my supplier didn't and I really appreciate that.

Js Jewelssd
États-Unis
3 mois d’utilisation de l’application
Modifié le 24 février 2017

Works great when it is actually up and running, but frequent outages with the app being down. Today the app has been down all day so far. App Support is terrible! I have given up contacting their support department because I either don't get a response or when they do respond, it's 3-4 days later. Totally unacceptable!!!!

Oddzz Endz
États-Unis
3 mois d’utilisation de l’application
27 janvier 2021

The app creates duplicates while making an addition , which is horrible if you have products over 1k. I also try to undo actions and it did not work.It also explained that when you undo task you get your credits back. I spent 15 dolar in a day and result is 2 star. I did not receive any support so far. It may synce qty, except that good luck with this app..

minnako
Turquie
3 mois d’utilisation de l’application
syncX a répondu 27 janvier 2021

We are sorry about this duplicate issue. There is an Undo function to restore it back. The Undo will revert back the credits and remove those newly imported products. We received your support ticket and replied within 4 hours. We have to apologized that for the wrong impression. Stock Sync received many 5 stars reviews from users who love us but we are helping many merchants so please give us more time and up to 1 day to reply to you.

19 mars 2017

This is the #1 app on Shopify.

I tell you I have a supplier that uses a red/amber/green traffic light system for stock levels, they customised the app to work for that.

I asked them to make it so the app updated stock for individual variants by the traffic light system. They got it done in 24 hours.

They walked me through the early stages and made sure my store got on its feet with the best customer support I have experienced in the app store.

If you're looking for the app that autoupdates your stock from xml/csv/google sheets/JSON/XLS/XLSX files this is THE app to do it with.

Emotion Engine International
Royaume-Uni
3 mois d’utilisation de l’application
3 août 2023

Hele fijne service. Kom je er niet uit, dan helpen ze graag met het zoeken naar een oplossing. Wij gebruiken deze app nu iets meer dan een maand. Top!

PEACK
Pays-Bas
3 mois d’utilisation de l’application
syncX a répondu 10 août 2023

Thanks so much for taking the time to leave us this fantastic review! We appreciate it 💛

25 janvier 2020

Stock Sync does what the name says. I could not have the success I am having with building my site without the use of this app. They have been responsive to any problems I have had.

Fabologist
États-Unis
3 mois d’utilisation de l’application
syncX a répondu 29 janvier 2020

Thank you so much for your review. We are happy that Stock Sync been very helpful for you. We are always here if you ever need any assistance at all.