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Initially they are very helpful in setting up everything for you. Later when comes to problem, they will not reply your email. To be precise, we have paid $50 dollars for the stock sync credit, only will be deducted when add or remove products, surprisingly 10,000 credits were all used up in 2 days, we doubt that they were used for updating product variants. This is not solved almost a month and since then did not get any reply.
There is problem for the feed sometimes, sometimes we received email that sync is failed but it's not, sometimes the feed is missing without any reason and syncing cannot be done.
Totally fed up and have to get other app. This issue has delayed us from launching a new store.
Dear store owner, we are very sorry for the bad experience that you are having. We understand that this is really unpleasant for you. For me too if this happens. We really hope that you would give us another chance. We understand the sync is working fine but the drain of credits is something we will ensure is working properly and credits will be reverted.
This app is literally the life line of my company. We use it to keep track of our large inventory with new arrivals daily. We've had a few issues over the months but nothing that wasn't quickly resolved
Best app I've used! Easy to setup and easy to use
Excellent customer service and awesome app! This is the only affordable app I could find that will update stock via barcode, and I received fantastic, prompt service each time I reached out with questions. Very happy! :)
The app is working very smooth and updating every 3 hours (on basic plan) which is quite nice for my kind of inventory , easy to setup .
After testing out a few apps to automate inventory updates from our drop ship suppliers Stock Sync was by far the best solution for us. While I did have some difficulties initially their customer service team went above and beyond to assist me with my set up. I highly recommend!
The app just does not work. Does not do what it says, tried several times, no errors, just doesn't do anything. RIP OFF!
Awesome product. Does the job.
Works like a charm! Had a few getting started issues, but got speedy replies from their support. Now a very happy user :-)
A must have app for anyone who uses drop shippers