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Way too cumbersome to deal with the interface of this app. Its like you are working in C++ environment and on top of that upon contacting the support team; they seems irrelevant of the customer questions. I am asking something else and they are responding something else. My humble suggestion is that you MUST introduce live chat service in which you can take up customers queries in live mode and provide immediate solutions. I moves to another app where I have to pay double amount but since they resolved my questions instantly so I decided to stay with them.
We are very sorry for the bad experience that you are having. We understand Stock Sync has tons of customizable settings which required spend some time to learn but once get familiar it can turn to be a powerful tool. We trace back the tickets and our team did answer more than 9 of your questions. However, we understand our last reply might be too generic and we apologize for that. I hope you could understand inventory management sometimes can be very simple and complicated so we want to ensure we are in the right direction.
Application au top et un SAV génial !! Ils sont à l'écoute et ils m'ont aider à paramétrer l'application et mon même proposé des choses dont je n'avais même pas pensé !! TOP
A very good app. Azza from customer support has been super helpful in getting us set up and running.
Thank you so much for taking the time to leave us this lovely review! It's very appreciated 💖
Works perfectly as expected, great customer service as well! Would recommend to anyone that dropships products for accurate stock syncing!
It was great chatting with you! Thanks so much for taking the time to leave a review 🤩 Don't hesitate to reach out if you need anything, we are here 🙌 🙌 🙌
This app is a must have for anyone wanting to automatically track inventory levels.
The support team is absolutely wonderful to deal with, and very responsive and quick to resolve my issues. Being new to Shopify, I needed assistance in setting up my suppliers on the app, Suriyah was an absolute gem in getting me sorted out, even following me up afterwards to ensure the feeds were working properly. I’ve only been using the app for a couple of weeks but haven’t had any issues at all, and it sync’s seamlessly with my suppliers.
Highly recommend!
Thanks so much for taking the time to leave this lovely review 🙌 🙌 🙌 It was great chatting with you & glad we were able to solve the issue quickly & efficiently 💪🤩 It really means a lot to us 🥰 🥰 🥰
Sync from google doc does not work. It has been 3 weeks since I wrote an email with the screen shots. No one has bothered to get back. Poor service!
Does exactly what it's advertised to do! We use this to sync our inventory numbers on a daily basis and works great. The customer support replies very quickly and has a great understanding of the in's and out's of the sync. Great app!
works just as it should. they have great customer service as well. when i was having issues they immediately took care of the issue
These guys are excellent. They are fast to respond and are reliable in finding answers to difficult issues. I Highly recommend these guys!
Great app, very easy to use! Highly recommended for those with large inventories or small.