syncX: Stock Sync
Atende aos mais altos padrões de qualidade da Shopify nos quesitos velocidade, facilidade de uso e valor do lojista
Avaliações (1.346)
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OK So yesterday (some of you might have seen it) I wrote a fairly scathing review on this app, and how it doesn't do what it says on the tin, But, I have had to do a complete 180 on that review and promptly deleted.
When the guys @ StockSync saw my review over night (UK TZ here) they sent me probably 2 or 3 emails with questions, and ideas, it was seen that there had been a change in format from my suppliers feed that was causing their software to glytch, their software guys quickly re-wrote the feed and bingo up and working .
through out today i have been testing it and still had issues, but they were always VERY VERY quick to respond to my questions, and as of about 30 minutes ago all my products are now live in store, Yes i still have some issues but thats more to do with my supplier and their titles but this is something i can work and no issue from StockSync.
So i have no doubt to recommend this , and dont do what i did and whine about the software, contact their support they have been fantastic with me (which is more than can be said for a similar app that hasn't even responded to a direct question 48hours after asking)
So defo 5* from me, and have no fears when you use this software, now im off to buy a monthly sub from them.
Thanks guys :D
Excellent all around app and service. Was experiencing issues and Azza did a great job in helping me.
Thank you so much for taking the time to leave us a review! It was great chatting with you today, if you ever need us we are always just a click away! 😀
This app is an absolute Godsend. So glad I finally checked it out. It has made my life SO much easier in regards to organising/updating/uploading my listings. Very happy with the price as well. Would highly recommend.
We are glad to have you as our customer! 💛 Thank you for sharing your kind words with us. 🙏 It means a lot to us and our entire team!
Way too cumbersome to deal with the interface of this app. Its like you are working in C++ environment and on top of that upon contacting the support team; they seems irrelevant of the customer questions. I am asking something else and they are responding something else. My humble suggestion is that you MUST introduce live chat service in which you can take up customers queries in live mode and provide immediate solutions. I moves to another app where I have to pay double amount but since they resolved my questions instantly so I decided to stay with them.
We are very sorry for the bad experience that you are having. We understand Stock Sync has tons of customizable settings which required spend some time to learn but once get familiar it can turn to be a powerful tool. We trace back the tickets and our team did answer more than 9 of your questions. However, we understand our last reply might be too generic and we apologize for that. I hope you could understand inventory management sometimes can be very simple and complicated so we want to ensure we are in the right direction.
Application au top et un SAV génial !! Ils sont à l'écoute et ils m'ont aider à paramétrer l'application et mon même proposé des choses dont je n'avais même pas pensé !! TOP
A very good app. Azza from customer support has been super helpful in getting us set up and running.
Thank you so much for taking the time to leave us this lovely review! It's very appreciated 💖
Works perfectly as expected, great customer service as well! Would recommend to anyone that dropships products for accurate stock syncing!
It was great chatting with you! Thanks so much for taking the time to leave a review 🤩 Don't hesitate to reach out if you need anything, we are here 🙌 🙌 🙌
An awesome app for connecting to suppliers at a reasonable cost. The team are responsive and has fixed the two issues I have had so far. I highly recommend this app to anyone looking for a great app to manage their dropshipping inventory.
We appreciate you taking the time to share your experience with us!💙 Thank you so much 💞
Sync from google doc does not work. It has been 3 weeks since I wrote an email with the screen shots. No one has bothered to get back. Poor service!
Does exactly what it's advertised to do! We use this to sync our inventory numbers on a daily basis and works great. The customer support replies very quickly and has a great understanding of the in's and out's of the sync. Great app!