syncX: Stock Sync
Atende aos mais altos padrões de qualidade da Shopify nos quesitos velocidade, facilidade de uso e valor do lojista
Avaliações (1.324)
Refinar
-
Por avaliação
Great tool. customer support is great during the week... spotty in the weekends
Thank you for your feedback! We're glad you love our support. 🥰❤️
We recently started using Stock Sync for our online store, and the experience has been outstanding. Everything is functioning perfectly. The live meetings with their team have been incredibly helpful, and the support staff is excellent at facilitating a smooth and efficient setup. I highly recommend Stock Sync for anyone looking to enhance their inventory and pricing strategies effortlessly.
Thanks for the positive feedback! We're glad everything's running smoothly for your online store. Reach out anytime if you need assistance. 😻😻😻
The application takes a little time to get started, but then it's perfect.
I needed support for a bug, they are very professional and competent. Once the ticket is processed, exchanges are really very quick.
You can work with it with complete confidence.
Thank you for your kind words! We appreciate your patience as you got started with our application. We're thrilled to hear that you found our support team professional and competent. Quick exchanges are what we aim for, and we're glad we could assist with your bug promptly.
Your confidence means a lot to us. If you ever need further assistance, don't hesitate to reach out. We're here for you!🙌
The best app in the market! sync products or upload new it's very easy with this amazing app, we have over 100K variants and the app updates it in a couple of minutes.
We moved from one location to three and had to adapt our XML file to make it work, the people at StockSync gave us great support and help.
Fast response time and great support, keep it up.
Thank you for sharing your experience! We're glad to hear that our support team was able to assist you in adapting your XML file during the location transition. Fast response times and great support are priorities for us, and we appreciate your positive feedback.
If you have any more questions or need further assistance, don't hesitate to reach out. We're here to help! 🙌
Most laudably, StockSync has a simple and clean interface that can make it possible for users to navigate the app with some semblance of prowess in technology or lack thereof. Intuitively designed, the app comes with simple instructions on how to set it up. With such a setup, business will be ready to be off in no time.
Moreover, the excellence of StockSync extends beyond its software capabilities to its customer support team. The responsiveness of the support team is remarkable, with fast reply times that minimize any disruptions in service. But that's not the speed of reaction; that's a really indicative thing of how the support team really cares about their users and does a great job to make them glad.
Thanks for the fantastic review! 😘 We're glad you find Stock Sync easy to use and our support team is responsive. Your satisfaction is our priority. Let us know if you need anything else. 🤗❤️
We have had no luck in getting any type of response from support when contacting. It is incredibly frustrating when setting up a new app that you are hopeful it does what you need it to for your store. When no one is available to assist in anything, it makes things much more difficult. I set up in two stores thinking this would be a great fit, but after frustration and lack of response from the support team, I have uninstalled. I would appreciate a refund for both stores I installed this for.
Hi there,
Thank you for reaching out and sharing your concerns. We sincerely apologize for the inconvenience and frustration you've experienced with our support team. We understand how critical timely support is, especially when setting up a new application for your store.
We're truly sorry that we did not meet your expectations and were unable to assist you promptly. Your feedback is important to us, and we are taking immediate steps to improve our support processes to ensure this doesn't happen in the future.
We would greatly appreciate the opportunity to help resolve the issues you encountered. If you are open to it, we would like to help you sort out the issue accordingly.
Regarding your refund request for your stores, we have done that.
Once again, we apologize for any inconvenience this has caused and appreciate your understanding and patience. If you have any other questions or need further assistance, please don't hesitate to reach out.
Thanks,
Stock Sync Team
Excellent app, couldn't operate without it. Had a issue after using it for a couple of years and support sorted it immediately. this app is a time saver for us
Couldn't recommend it enough!
Thank you for your kind words! We're thrilled that our app has been a time-saver for you. We appreciate your support and recommendation. If you ever need assistance, feel free to reach out.😘
Great app for easy connection with any store through csv export file! Geat support!!
Thanks for your fantastic review! We're glad our app and support meet your needs. We appreciate your feedback! 😍💪🏻
The app is working well, but if you scale and have multiple feeds their support is super bad, they answer after a long time and in many cases don't solve the problem, the support here is the most important thing because for stores that have many feeds sometimes things can stop working and only they can fix.
Moreover, there is an ongoing error that doesn't update the stock on time, we had over 100 out-of-stock orders and they don't know how to fix it, so we are searching for a new app.
Thank you. It's great to hear Stock Sync is the best for your three stores! Really appreciate your wonderful feedback. 🙌💕