syncX: Stock Sync

syncX: Stock Sync

Avaliações (1.325)

Classificação geral
4,6
Número por nível de avaliação
  • 89% das avaliações são de 5 estrelas
  • 4% das avaliações são de 4 estrelas
  • 1% das avaliações são de 3 estrelas
  • 1% das avaliações são de 2 estrelas
  • 5% das avaliações são de 1 estrelas
13 de abril de 2016

The application has corrupted or incorrectly set thousands of product entries during multiple runs of different import schemas. Customer support is unresponsive and takes forever even to acknowledge you have reported a problem. This is unacceptable as it leaves thousands of items with incorrect prices and quantities! I can no longer trust my product inventory being represented to my customers online due to this poorly written and supported software. Do not purchase!

Diamonds Magic
Estados Unidos
Aproximadamente 2 meses usando o app
Data de edição: 27 de novembro de 2020

This app really works well. If you need to import stock and then keep the feed updated, this is the app for you. It fits seamless with shopify stores which is important and enables you to control a lot of features.
Raj and his team offer a very timely and professional service.

LEGACY85
Reino Unido
2 dias usando o app
Data de edição: 24 de agosto de 2020

After initial problems with the CSV, everything has now worked. The team tried very hard. What is not so nice are the long waiting times. But if that is improved, everything is fine

Uhren-Schmuckladen
Alemanha
Aproximadamente 2 meses usando o app
24 de maio de 2019

This is a great App. Simple, powerful and intuitive. The support is great. I'm going to add it too to my other Shopify shops.
Totally recommended!

California Motorcycles USA
Espanha
1 dia usando o app
8 de dezembro de 2020

Lovely app that saves a ton of time!!! Using it to sync stocks from a spreadsheet to my store, it does it automatically just providing SKU & Quantity column.

float
Alemanha
1 dia usando o app
17 de setembro de 2015

Looks like at last might have actually worked, but would like to thank support team for all their help in my many issues. Certainly going to make my life a lot easier

Gilafare Fashion
Reino Unido
Aproximadamente 1 mês usando o app
Data de edição: 19 de setembro de 2022

Products did NOT stay up to date, we had to cancel 8 orders because they were NOT updated with the shipper, then they refused to refund unless we reloaded. We have been online 20 years, the WORST

Elegant Wickedness
Estados Unidos
Aproximadamente 1 mês usando o app
syncX deixou uma resposta 23 de agosto de 2022

Dear Elegant Wickedness,

We humbly apologize for the unfortunate experience you had with our application and our support service.

The support service had an issue with the Billing site which had caused the probable miscommunication.

However, we have refunded the requested amount now. We would truly like to help you resolve the issue you experienced with Stock Sync.

We have already replied to your emails and even sent a new one but have not received any response yet.
We kindly propose you reach out to Stock Sync - support@stock-sync.com - so we can be able to overcome this hurdle you have with a 1-month FREE trial.

We truly look forward to hearing from you again.

10 de fevereiro de 2022

Took a while to get syncing to work but once I figured it out, this app is perfect! Can now upload inventory, prices and so much more when needed. So flexible, so many options to make life easier, automatic syncing available. This app is perfect!

ca-boutique.tintin.com
Canadá
1 dia usando o app
8 de abril de 2021

Way too cumbersome to deal with the interface of this app. Its like you are working in C++ environment and on top of that upon contacting the support team; they seems irrelevant of the customer questions. I am asking something else and they are responding something else. My humble suggestion is that you MUST introduce live chat service in which you can take up customers queries in live mode and provide immediate solutions. I moves to another app where I have to pay double amount but since they resolved my questions instantly so I decided to stay with them.

Emaarkt BV
Países Baixos
27 dias usando o app
syncX deixou uma resposta 9 de abril de 2021

We are very sorry for the bad experience that you are having. We understand Stock Sync has tons of customizable settings which required spend some time to learn but once get familiar it can turn to be a powerful tool. We trace back the tickets and our team did answer more than 9 of your questions. However, we understand our last reply might be too generic and we apologize for that. I hope you could understand inventory management sometimes can be very simple and complicated so we want to ensure we are in the right direction.

11 de janeiro de 2018

Sync from google doc does not work. It has been 3 weeks since I wrote an email with the screen shots. No one has bothered to get back. Poor service!

Mrpl2
Índia
25 dias usando o app