syncX: Stock Sync

syncX: Stock Sync

Avaliações (1.349)

Classificação geral
4,6
Número por nível de avaliação
  • 89% das avaliações são de 5 estrelas
  • 4% das avaliações são de 4 estrelas
  • 1% das avaliações são de 3 estrelas
  • 1% das avaliações são de 2 estrelas
  • 5% das avaliações são de 1 estrelas
Data de edição: 21 de janeiro de 2025

syncX: Stock Sync is easy to use, intuitive and very effective for updating my store inventory using my vendor's daily spreadsheet updates. This has saved us endless problems with customers ordering out of stock merchandise. The app also offers options for archiving or removing products when they become unavailable from vendors. This feature is somewhat complex to set up, but works very well once it is established. The StockSync support people are wonderful to work with, and they will work with you until your issues are resolved. Five star app and five star support!

Belle Via
Estados Unidos
3 meses usando o app
syncX deixou uma resposta 15 de novembro de 2024

Thank you! 🌟 Glad to hear syncX: Stock Sync is helping with your inventory updates. 😊💕

14 de outubro de 2024

I've been using it for six months now, and it works great. The tech support always resolves any issues I create, rather than just referring me to a manual like many others do. Over this time, I've also seen the app evolve with new features, which gives me confidence that it's a top-tier product.

Safewear Suojainkauppa
Finlândia
Aproximadamente 1 ano usando o app
syncX deixou uma resposta 21 de outubro de 2024

Thank you for your kind words! We're thrilled to hear that the app has been working great for you and that our tech support has been helpful. It's fantastic to know you've noticed the continuous improvements. We're committed to keeping the app top-tier for you! 🙌🙌🙌😍

11 de outubro de 2024

It is a very good App and i get help very fast and professional when i did not know exactly how to set up the feed from one of my suppliers.
Can recommend this app...
Michael from Sweden

NewBag4you
Suécia
Quase 3 anos usando o app
syncX deixou uma resposta 15 de outubro de 2024

Thank you, Michael! We're glad you found the app helpful and received fast, professional support with setting up your supplier feed. Appreciate the recommendation! 😻😻😻

21 de outubro de 2024

We have been using the app for quite a long time highly recommended plus Support are a great help every time

Naughty by Nature Adult Store
Austrália
Mais de 3 anos usando o app
syncX deixou uma resposta 25 de outubro de 2024

Thank you for your continued support and recommendation! We’re glad to hear that our app and support team have been helpful. We're always here to assist whenever you need! 🙌😻

Data de edição: 23 de janeiro de 2025

This application has been an absolute nightmare to deal with. I’ve tried it on both BigCommerce and Shopify, and the experience has been nothing short of disastrous. One of their agents claimed he would set up SyncX for me, but instead, he botched the process so badly that it resulted in the deletion of half my products. This has caused immense trouble for my online store, costing me significant time and money to re-upload the products. Not to mention, I’ve lost a considerable amount of business due to the deleted items.

The lack of accountability from their team has only added to the frustration. Customer support has been utterly useless in resolving these issues or taking responsibility for the harm their actions have caused. Yas from SyncX reached out at one point, but their involvement didn’t lead to any meaningful resolution. Instead, I’m left dealing with the financial and operational fallout from their incompetence.

I cannot, in good conscience, recommend SyncX to anyone. This app has caused more harm than good and has proven to be one of the worst decisions I’ve made for my business.

Office Stock
África do Sul
Aproximadamente 1 mês usando o app
syncX deixou uma resposta 5 de janeiro de 2025

Dear Office Stock,

Thank you for your feedback. We apologize for the difficulties you've encountered with our application on BigCommerce and Shopify. Your experience does not meet our service standards, and we regret any frustration this has caused.

Your plan was downgraded to Trial due to the app being reinstalled. To restore your previous limits, please resubscribe to the Pro plan, and we assure you that you won't be double charged.

We will assist you in setting up the feed for smooth operation. Please let me know once you upgrade your plan, and we can help with the setup.

Your satisfaction is important to us, and we are committed to providing you with a better experience moving forward.

21 de novembro de 2024

Azza was very knowledgable and informative to my cituation. She took it a step further and took the initiative to insert all the mapping and ran the feed for me. I really appreciate her professionalism and support. Hats off to Azza! Thank you

D' Nex Gen Trendz
Estados Unidos
Aproximadamente 2 anos usando o app
syncX deixou uma resposta 10 de dezembro de 2024

Thank you for sharing your experience! We're delighted to hear how Azza exceeded your expectations with her assistance. 😍❤️

7 de outubro de 2024

Longtime user, recent fanboy!
We use Stock Sync to power 4 web stores and recently became a supplier ourselves. With the facelift this spring, the app received additional error handling that has made it absolutely rock solid. Love the new flexible pricing plans too!
Our interactions with support staff have been great. Thoughtful responses to our questions, and they've even implemented one or two of our feature requests over the years. Highly recommend.

Manticore Bike
Estados Unidos
Quase 2 anos usando o app
syncX deixou uma resposta 15 de outubro de 2024

Thank you so much for the review 😍

14 de novembro de 2024

Raj helped me fix my issue in 5 minutes :D Thanks for the service and the application. actually mind boggling that this allows smaller shops to do all this for free.

Ecoflow Installershop
Alemanha
Aproximadamente 2 meses usando o app
syncX deixou uma resposta 10 de dezembro de 2024

Thank you for your amazing feedback! 😍🙌

21 de novembro de 2024

Had some initial challenges when setting up because of the size of my file but after some support from Raj in particular it was smooth sailing. Great App.

AE Tactical
Estados Unidos
Aproximadamente 1 mês usando o app
syncX deixou uma resposta 10 de dezembro de 2024

Thank you for your feedback! We're glad Raj could assist and get things running smoothly for you. Happy to hear you're enjoying the app! ☺️😘

23 de janeiro de 2025

Perfect support, thanks to Suriyah, I can highly recommend this app and the support. Also apps works very great and help me to grow. Thanks!!

Re-Own
Países Baixos
22 dias usando o app