syncX: Stock Sync

syncX: Stock Sync

Avaliações (1.327)

Classificação geral
4,6
Número por nível de avaliação
  • 89% das avaliações são de 5 estrelas
  • 4% das avaliações são de 4 estrelas
  • 1% das avaliações são de 3 estrelas
  • 1% das avaliações são de 2 estrelas
  • 5% das avaliações são de 1 estrelas
8 de junho de 2020

Great customer support. They quickly helped us with an inventory update issue. We can highly recommend the app and customer support.

Grund a.s.
Tchéquia
Mais de 2 anos usando o app
Data de edição: 17 de agosto de 2021

Spoke with Azza today, he was very helpful and resolved my issue regarding filters. I am also delighted that a chat function is now operational. Great result, thanks.

Shhh...
Austrália
Mais de 2 anos usando o app
syncX deixou uma resposta 19 de maio de 2021

We are very sorry for the bad experience on Stock Sync. Our team is quite sad about the 1-star app review. We hope you can give us a chance to help you.

We deeply apologize as we have to admit it is a flaw on our end that we only support via emails only at the moment and not calls or live chat. We will definitely improve this in the future.

Regarding the billing, we do have an option for our users to downgrade to a free plan whenever the user wanted to put it on hold for using Stock Sync so that it won’t get billed monthly. All settings will remains as it is if users decided to upgrade it back again.

It saddens us that the feed leaves an impression that we are blocking you. However, the monthly plan takes into account the total variants from the whole store, not only the ones to be updated from the feed file. 

This is because Stock Sync will need to find matching products from the store and the file in order to update the products. 

We do have a filter where you can limit the products to be updated and it will decrease the product limit if you do not wish to upgrade the plan.

To clarify, we never deleted any review even how bad it is. We will make it right until our customer removes/update the review willingly. Please contact us at support@stock-sync.com so we can help you with that.

25 de maio de 2022

So far the app has worked well and customer service has been helpful and available. setting it up can be a bit tricky like any ecommerce software, but it is pretty much a set it and forget it app.

Green Adventure Sports
Estados Unidos
Mais de 2 anos usando o app
16 de janeiro de 2019

I used this app to import barcodes into existing products in my Shopify store. There are many other ways that Stock Sync can be used to synchronize inventory. You can create custom feeds to add product or change product. The feeds that you can create are very flexible (for instance choose an input file of excel, text, or several others) My most used feed is to update physical inventory from our point of sale system. My program emails a text file in the format of UPCCODE,QTYTOSYNC\n to Stock Sync and it updates my store and emails me a confirmation summarizing what was updated and any concerns that I should address. Another successful program that I used only a few times updated barcodes in my system. I have also tested the "new item" feed for adding new items to the webstore and look forward to optimizing this in the future with Stock Sync, including automating the upload of images in bulk by using a paid subscription to Dropbox.

The Stock Sync developers are very helpful. There is great value in using Stock Sync for the low price. I look forward to using Stock Sync as our long term solution for data synchronization.

Bluewater Outriggers
Estados Unidos
Mais de 2 anos usando o app
30 de abril de 2020

I seriously love this app. Running a small business alone is not easy and very time consuming so not having to worry about whether a product is in stock or not really helps me sleep at night. The only thing I suggest is contacting the customer support directly because its a lot quicker that way.

GIVEMEPLUR
Estados Unidos
Mais de 2 anos usando o app
30 de setembro de 2018

I started working with Stock Sync when launching an online store to complement my retail location. Many of my vendors offer drop shipping which allows easier fulfillment for my clients both instore and online. With every vendor having different formats and criteria to their drop shipping policies and methods it's great to find one app to work with to simplify the process. As of today, I'm up to 6 vendor feeds but plan on adding more as I continue to expand my business. The gentleman I usually interact with, Raj, is knowledgeable and communicates well which makes it easy for a person with very little tech skills. I highly recommend Stock Sync.

PODIATRYST SHOE SALON
Estados Unidos
Mais de 2 anos usando o app
4 de setembro de 2019

This app makes my business life 10000x's easier! Its easy to sync products, it updates in seconds, and truly takes hours of work off my shoulders.

3foxden
Estados Unidos
Mais de 2 anos usando o app
26 de junho de 2015

Great app and more importantly great customer service, very efficient and quick in answering. Have had a few mapping issues which were sorted by the team very quickly. The great thing about this app is its versatility: it takes quite a few different methods for updating stock. So overall I am very pleased so far and would most definitely recommend it!

Hutsly
Estados Unidos
Mais de 2 anos usando o app
26 de janeiro de 2021

This app helps me a lot! I also would like to mention that the support is awesome! Very quick and high quality respons!

Lumbuck
Países Baixos
Mais de 2 anos usando o app
30 de maio de 2017

Simple and easy stock sync with no extra effort needed. Simply awesome!

Brandmrkt Outlet
Suécia
Mais de 2 anos usando o app