Stock Sync: Inventory Sync , 1,208 รีวิว

การให้คะแนนโดยรวม
4.7
จำนวนต่อระดับคะแนน
  • 90% ของการให้คะแนนคือ 5 ดาว
  • 4% ของการให้คะแนนคือ 4 ดาว
  • 1% ของการให้คะแนนคือ 3 ดาว
  • 1% ของการให้คะแนนคือ 2 ดาว
  • 4% ของการให้คะแนนคือ 1 ดาว
แก้ไขเมื่อ 21 มีนาคม 2024

El módulo tiene muy buenas prestaciones.
A veces cuesta un poco contactar con el soporte, pero en general resuelven dudas o incidencias en 24h.
Estamos en fase de pruebas.

AZURA YACHTS
สเปน
ประมาณ 1 เดือน ในการใช้แอป
SyncX ตอบแล้ว 4 มีนาคม 2024

Thank you for your fantastic 5-star review!

We're thrilled to hear that you appreciate the excellent features of our app. We apologize for any difficulties you've encountered in reaching our support team. Your feedback is invaluable as we strive to improve our service.

We're here to assist you throughout the testing phase and beyond. If you have further questions or concerns, don't hesitate to reach out.

We truly appreciate your support!

18 กันยายน 2023

The worst Sync app ever! We have been trying to reach them for last 2 weeks even complained them to Shopify. But still no one replied yet. We need to stop subs and get a refund for last two months. As the app stopped working and no one helped at all. I do NOT recommended anyone who need to regular Inventory Sync. Unprofessional, Unresponsive and You cannot make a business plan with these guys.

SEYMAYKA
ออสเตรเลีย
ประมาณ 2 ปี ในการใช้แอป
SyncX ตอบแล้ว 19 กันยายน 2023

We're truly sorry 😞 to hear about your negative experience. Upon reviewing your ticket, we can confirm that we responded promptly on the same day. However, it appears that we haven't received any follow-up from you.

To ensure we're addressing your concerns effectively, could you please verify that your messages were sent to the correct email address?

Please note that our responses are typically sent within 24 hours, and if we do not receive a reply within 7 days, the ticket will be marked as resolved.

We take your feedback seriously and will investigate the issue immediately. Our team will reach out to you to resolve your concerns.

We're sorry things didn't go as expected. We're here to make things right for you. Thanks for bringing this to our attention. 🙏

Thanks,
Stock Sync Team

19 ตุลาคม 2023

Very nice app with great support. Does exactly what is says and has a nice interface to work with!

MeubelBaas
เนเธอร์แลนด์
8 เดือน ในการใช้แอป
SyncX ตอบแล้ว 23 ตุลาคม 2023

Thank you for your positive feedback! We are delighted to hear that you find our app easy to use. Please do not hesitate to contact us if you need any assistance.😊 😊 😊

22 สิงหาคม 2023

Cheapest, most effective API/FTP integration app on the market (I've researched competitors). Their support team spent an hour with me and was very skilled in addition to email communication. If you don't want to take months to learn how to code API/FTP feeds, this solution is exactly what you are looking for. Pro tip: buy credits (product imports) in bulk option to save 50% if a larger store. $50 = 10,000 products + $15-$25/monthly for update feeds. A++

NufCed
สหรัฐอเมริกา
5 เดือน ในการใช้แอป
SyncX ตอบแล้ว 25 สิงหาคม 2023

Thank you so much for taking the time to leave us a review. Your feedback is greatly appreciated, and we're thrilled to hear about your positive experience with our product💙

21 กันยายน 2023

I have been using Stock Sync for some time now and I would rate it very highly. I have a couple of suppliers who have feeds and this app really takes all of the hard work out of things for me so I can concentrate on what I aim to do. The staff here have always gone out of their way to help me and any questions have been rectified in a timely manner. I would definitely recommend it.

Luxe Home Bliss
สหราชอาณาจักร
30 วัน ในการใช้แอป
SyncX ตอบแล้ว 25 กันยายน 2023

Thank you for the rating and recommendation! We're thrilled that Stock Sync has simplified your supplier feed management. Feel free to reach out if you have more questions or need assistance. We're here to help! 👍😊

6 กรกฎาคม 2023

Easy to use to manage your product on Shopify, it's very challenging to use only the Shopify import/export ability, this app is a must. Their support is also excellent.

Steel City Lighting
สหราชอาณาจักร
ประมาณ 2 ปี ในการใช้แอป
SyncX ตอบแล้ว 8 กรกฎาคม 2023

Thanks so much for taking the time to leave us this fantastic review! We appreciate it 💛

9 สิงหาคม 2023

Very responsive support team that are always eager and happy to help. Took a few hours to understand the app but now it's pretty straight forward and there's a lot of simple and quick how to guides. Would recommend.

Cedar & Bay
สหราชอาณาจักร
6 เดือน ในการใช้แอป
SyncX ตอบแล้ว 15 สิงหาคม 2023

We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community ✨

21 สิงหาคม 2023

I have been really happy with this app. It has been reasonably easy to use and has lots of videos and tutorials to help you.
There was just one supplier I could not work out how to sync to and I messaged stock sync directly and they were able to set it up for me for free.
The service has been great.

Modern Paws
ออสเตรเลีย
3 เดือน ในการใช้แอป
SyncX ตอบแล้ว 24 สิงหาคม 2023

Thanks so much for taking the time to leave this lovely review 🙌 🙌 🙌 It was great chatting with you & glad we were able to solve the issue quickly & efficiently 💪🤩

แก้ไขเมื่อ 31 พฤษภาคม 2023

We have been using this Shopify app for over 5 years across various stores, and I can confidently say that the quality of their customer service has significantly declined over time. While the support team has been helpful with stock synchronization and the app worked well for our other websites, we have been facing consistent challenges with this particular website for nearly 2 years. The inventory is not properly synchronized, updates are not reflected accurately, and we constantly receive orders for items that are out of stock. Despite reaching out to the support team multiple times, our problem remains unresolved. To make matters worse, we have been informed that they only provide support if we pay an additional fee. However, we are already paying them every month, and they are failing to deliver the service we expect. And their prices significantly increased over the years. This situation is quite frustrating and raises questions about the purpose of our ongoing payment.

Gifts and Baskets
แคนาดา
มากกว่า 2 ปี ในการใช้แอป
SyncX ตอบแล้ว 31 พฤษภาคม 2023

Dear Gifts and Baskets,

We apologize for the issue you're experiencing.

We haven't received any emails from you recently. Can you please double-check that you sent them to the correct address?

Furthermore, we don't charge any additional fees for our support.

If you have any further concerns, please don't hesitate to contact us at support@stock-sync.com for assistance.

20 กรกฎาคม 2023

This app is simply amazing and very easy for someone who is just starting out. The support team was very helpful and quickly resolved our issue. Been using this app for a little over a month maybe more and So far 10 out of 10 would recommend.

The Sultry Vixen
สหรัฐอเมริกา
3 เดือน ในการใช้แอป
SyncX ตอบแล้ว 26 กรกฎาคม 2023

We appreciate the fantastic review from you! 💙​ If there is anything we can do for you, please let us know! 🙏