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OK So yesterday (some of you might have seen it) I wrote a fairly scathing review on this app, and how it doesn't do what it says on the tin, But, I have had to do a complete 180 on that review and promptly deleted.
When the guys @ StockSync saw my review over night (UK TZ here) they sent me probably 2 or 3 emails with questions, and ideas, it was seen that there had been a change in format from my suppliers feed that was causing their software to glytch, their software guys quickly re-wrote the feed and bingo up and working .
through out today i have been testing it and still had issues, but they were always VERY VERY quick to respond to my questions, and as of about 30 minutes ago all my products are now live in store, Yes i still have some issues but thats more to do with my supplier and their titles but this is something i can work and no issue from StockSync.
So i have no doubt to recommend this , and dont do what i did and whine about the software, contact their support they have been fantastic with me (which is more than can be said for a similar app that hasn't even responded to a direct question 48hours after asking)
So defo 5* from me, and have no fears when you use this software, now im off to buy a monthly sub from them.
Thanks guys :D
Excellent all around app and service. Was experiencing issues and Azza did a great job in helping me.
Thank you so much for taking the time to leave us a review! It was great chatting with you today, if you ever need us we are always just a click away! 😀
not easy to figure out if your file is working or not and there's pretty much always a server delay - meaning you submit your file but it's usually 2 hours later when its updated so if you're in a rush it won't happen - today I've waited more than 4 hours and am still waiting...
This app is an absolute Godsend. So glad I finally checked it out. It has made my life SO much easier in regards to organising/updating/uploading my listings. Very happy with the price as well. Would highly recommend.
We are glad to have you as our customer! 💛 Thank you for sharing your kind words with us. 🙏 It means a lot to us and our entire team!
I have used this app for sometime now and although I have found it a steep learning curve the admin support have been brilliant and helped me get up to speed and on a number of occasions fixed my feed mapping issues speedily - definitely recommend this app and their staff. Although I am only giving it a 4 as it's not as user friendly as a novice would have liked and takes time to get your head around but I suppose that's the same with all software.
Application au top et un SAV génial !! Ils sont à l'écoute et ils m'ont aider à paramétrer l'application et mon même proposé des choses dont je n'avais même pas pensé !! TOP
A very good app. Azza from customer support has been super helpful in getting us set up and running.
Thank you so much for taking the time to leave us this lovely review! It's very appreciated 💖
Works perfectly as expected, great customer service as well! Would recommend to anyone that dropships products for accurate stock syncing!
It was great chatting with you! Thanks so much for taking the time to leave a review 🤩 Don't hesitate to reach out if you need anything, we are here 🙌 🙌 🙌
Great app, I manage many products with this app but this could use a live chat feature also which would be good
Does exactly what it's advertised to do! We use this to sync our inventory numbers on a daily basis and works great. The customer support replies very quickly and has a great understanding of the in's and out's of the sync. Great app!