syncX: Stock Sync

syncX: Stock Sync

评论 (1,327)

整体评分
4.6
每个评分等级的数量
  • 89% 的评分是 5 星
  • 4% 的评分是 4 星
  • 1% 的评分是 3 星
  • 1% 的评分是 2 星
  • 5% 的评分是 1 星
编辑时间:2023年5月31日

We have been using this Shopify app for over 5 years across various stores, and I can confidently say that the quality of their customer service has significantly declined over time. While the support team has been helpful with stock synchronization and the app worked well for our other websites, we have been facing consistent challenges with this particular website for nearly 2 years. The inventory is not properly synchronized, updates are not reflected accurately, and we constantly receive orders for items that are out of stock. Despite reaching out to the support team multiple times, our problem remains unresolved. To make matters worse, we have been informed that they only provide support if we pay an additional fee. However, we are already paying them every month, and they are failing to deliver the service we expect. And their prices significantly increased over the years. This situation is quite frustrating and raises questions about the purpose of our ongoing payment.

Gifts and Baskets
加拿大
2年多 人在使用应用
syncX已回复 2023年5月31日

Dear Gifts and Baskets,

We apologize for the issue you're experiencing.

We haven't received any emails from you recently. Can you please double-check that you sent them to the correct address?

Furthermore, we don't charge any additional fees for our support.

If you have any further concerns, please don't hesitate to contact us at support@stock-sync.com for assistance.

2019年9月4日

This app makes my business life 10000x's easier! Its easy to sync products, it updates in seconds, and truly takes hours of work off my shoulders.

3foxden
美国
2年多 人在使用应用
2015年6月26日

Great app and more importantly great customer service, very efficient and quick in answering. Have had a few mapping issues which were sorted by the team very quickly. The great thing about this app is its versatility: it takes quite a few different methods for updating stock. So overall I am very pleased so far and would most definitely recommend it!

Hutsly
美国
2年多 人在使用应用
2021年1月26日

This app helps me a lot! I also would like to mention that the support is awesome! Very quick and high quality respons!

Lumbuck
荷兰
2年多 人在使用应用
2017年5月30日

Simple and easy stock sync with no extra effort needed. Simply awesome!

Brandmrkt Outlet
瑞典
2年多 人在使用应用
2020年1月24日

Customer service was great. We had a problem that stripped all of our shipping weights and Jor was very helpful in fixing the problem.

Goodson Tools & Supplies
美国
2年多 人在使用应用
syncX已回复 2020年1月29日

Thank you for your kind review. We are really happy that we could be helpful to you. Please let us know if there's anything you need. We are more than happy to help.

2022年3月9日

I absolutely love this app. It really helps me to keep my inventory synced with my suppliers and across multiple platforms. I have had some issues, mostly my fault, and they are always right on top of things figuring out what is causing the issue. I would highly recommend this app to everyone.

BB's Secret Boutique
美国
2年多 人在使用应用
2020年11月6日

The best app to synchronize your products with your supplier. I am very happy with the service and customer support.

Intimatly
西班牙
2年多 人在使用应用
2019年6月27日

This apps works perfectly to update our products stock from distribution feeds. The support is very fast and efficient.

Imaging-Superstore
英国
2年多 人在使用应用
2017年8月11日

Great support! We sync all of our inventory with Google Sheets. It's a super easy way to keep inventory updated.

C3 Shop Com
美国
2年多 人在使用应用