syncX: Stock Sync

syncX: Stock Sync

評價 (1,327)

整體評分
4.6
各級評分數量
  • 89% 的評分為 5 顆星
  • 4% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 5% 的評分為 1 顆星
2017年10月5日

Simple, easy to use, gets the job done.

Mavigiyim Ca
加拿大
使用應用程式 大約1個月
2020年11月11日

Automating stock updates multiple times a day ie easy with stock sync. Support is helpful as well. thank you

Books2Door
英國
使用應用程式 大約1個月
編輯時間:2014年11月11日

The app is not very sophisticated in terms of features, but it is the perfect solution if you need to update product price and quantity online, in case you have multiple stock sources. The price is pretty reasonable for the value the app deliveries.
The best thing about Stock Sync though is their support. They will always answer you quickly and provide a solution for your problem.

Distintos
巴西
使用應用程式 大約1個月
2017年12月7日

Very useful tool. saves me time to manually update inventory and pricing. Reasonable pricing as well. Would recommend to all.

Student Spotlight
美國
使用應用程式 接近3年
編輯時間:2023年5月31日

We have been using this Shopify app for over 5 years across various stores, and I can confidently say that the quality of their customer service has significantly declined over time. While the support team has been helpful with stock synchronization and the app worked well for our other websites, we have been facing consistent challenges with this particular website for nearly 2 years. The inventory is not properly synchronized, updates are not reflected accurately, and we constantly receive orders for items that are out of stock. Despite reaching out to the support team multiple times, our problem remains unresolved. To make matters worse, we have been informed that they only provide support if we pay an additional fee. However, we are already paying them every month, and they are failing to deliver the service we expect. And their prices significantly increased over the years. This situation is quite frustrating and raises questions about the purpose of our ongoing payment.

Gifts and Baskets
加拿大
使用應用程式 2年多
syncX 已回覆 2023年5月31日

Dear Gifts and Baskets,

We apologize for the issue you're experiencing.

We haven't received any emails from you recently. Can you please double-check that you sent them to the correct address?

Furthermore, we don't charge any additional fees for our support.

If you have any further concerns, please don't hesitate to contact us at support@stock-sync.com for assistance.

編輯時間:2021年3月17日

1 star for your support. Closing tickets without any notifications and solution. Pretty low level service for 49$/month Update: Thanks to Raj from your support team, the issue was solved. 4-starts because we lost 4 days.

Luxmall
拉脫維亞
使用應用程式 接近3年
syncX 已回覆 2021年3月12日

Hi there,

We sincerely apologize for your bad experience.

Since Ticket 15748 is related to the same query as the existing ticket, it was merged under Ticket 15737, which made the ticket 15748 being automatically closed.

We really appreciate it if you can reconsider the review and provide us another chance.

編輯時間:2021年9月16日

Great customer service, great functionality, overall makes life much easier keeping backend systems in sync with the frontend.

Atelier Motosport
加拿大
使用應用程式 大約1個月
2020年6月25日

It's the best App to sync with 1C software, If somebody looking for solution how to sync 1C and Shopify store, Here it is !!! Just use FTP to download CSV and that all! Thank you guys for such a great app!

Ароматный Мир
哈薩克
使用應用程式 大約1個月
2023年10月27日

Could not do without it. Very easy to use after a few attempts. Can undo changes, Support very good.

TidySpaces
英國
使用應用程式 大約1個月
syncX 已回覆 2023年10月31日

Thank you! We're thrilled you find it essential and easy to use. Our support is always here to help. 🌺​

2021年2月20日

Customer support team is excellent. Always available to help and always get back to me promptly when I have any questions or issues.

Naughty Toy
英國
使用應用程式 大約1個月