syncX: Stock Sync

syncX: Stock Sync

評論 (1,356)

整體評分
4.6
各級評分數量
  • 89% 的評分為 5 顆星
  • 4% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 5% 的評分為 1 顆星
2024年6月19日

Downhill fast.

Uploading product does not work like it used to. Columns are not used for the correct information. Upload logs don't show details for variants.

Zelouf Fabrics
美國
使用應用程式 大約4年
syncX 已回覆 2024年6月20日

We sincerely apologize for the inconvenience you've experienced with our product upload functionality. Your observations are critical to us, and we are committed to resolving ...

2024年7月24日

App wiped a load of data off live site, 3 weeks later no reply off support. Reported to Shopify, may be they have gone under.

Distinctly Living
英國
使用應用程式 接近2年
syncX 已回覆 2024年7月25日

Hi Distinctly Living,

We are truly sorry to hear about the problems you've experienced and the delay in our response. Your feedback is extremely important to us, and we ...

2024年7月16日

Great app, but sadly the customer support sucks. They take ages to answer. For me speed is the key. Having problems and taking alot of time to solve it is not good for any business.

Dofts
瑞典
使用應用程式 7個月
syncX 已回覆 2024年7月22日

Hi Dofts,

Thank you for your feedback. We're sorry to hear about your experience and understand your concerns.

We apologize for not responding on time and assure you that we ...

2024年5月20日

We have had no luck in getting any type of response from support when contacting. It is incredibly frustrating when setting up a new app that you are hopeful it does what you need it to for your store. When no one is available to assist in anything, it makes things much more difficult. I set up in two stores thinking this would be a great fit, but after frustration and lack of response from the ...

Fatty's Smoke Shop - Hearne
美國
使用應用程式 7天
syncX 已回覆 2024年5月23日

Hi there,

Thank you for reaching out and sharing your concerns. We sincerely apologize for the inconvenience and frustration you've experienced with our support team. We ...

2024年7月28日

This app is a scam. The company that makes this app has charged my shopify account hundreds of dollars that I did not agree to and now they will not refund me and nor will shopify. Avoid using this app.

1buy.au
澳洲
使用應用程式 6天
syncX 已回覆 2024年7月30日

Hi 1buy.au,

We apologize for the inconvenience you've experienced with Stock Sync. We have issued the refund to your store in app credits. We did not charge you any extra ...

2024年3月21日

I installed the app tried to communicate to Ray on their chat which does not allow me to type. I then communicated via email as an alternative com. not getting feedback from them yet. Frastrated customer.

TOUCH COLLECTIONS
南非
使用應用程式 2天
syncX 已回覆 2024年3月24日

We are really sorry to hear about your frustration. Your feedback is important to us, and we're committed to resolving any issues you face. I'll ensure that our team ...

2024年7月20日

It was really difficult to set up, and after hours of trying to contact support, I have given up. This app is not designed for their users at all. I feel like I need a Shopify Expert to help me set it up. Also, the support chat doesn't respond, and the support email I sent bounced back, telling me to use the chat. This is a shame because the reviews of when the app works look good.

Happy Pet Life
澳洲
使用應用程式 大約3小時
syncX 已回覆 2024年7月22日

Hi Happy Pet Life,

I'm sorry to hear about your recent experience with our service. We strive to provide reliable and efficient solutions, and it's disappointing to know that ...

編輯時間:2022年12月3日

12/03/2022. Back into the dog house, you go! David Foster
The Abbey The Abbey Since starting with these folks over a year ago, I can say they have come a long way. Their systems are working better after every update and can say they are working hard to elevate their App.
As you can see we started on a rocky road and have been able to over come the challenges. Great job team, keep moving forward. ...

The Abbey Collection
加拿大
使用應用程式 大約6年
編輯時間:2024年9月9日

La App funciona bien, pero todos los años tengo el mismo problema con la renovación ya que a pesar de que me dicen que Shopify gestiona que se renueve de forma automática, no es cierto y me quedo colgado ya que debo ponerme en contacto con ellos para solucionar el problema y que vuelvan a reactivar la App. Todo esto nos crea en nuestra pagina web un grandísimo trastorno ya que durante muchas ...

CSYSTEM REINOSA | Tienda de Informática Online en España
西班牙
使用應用程式 接近5年
syncX 已回覆 2024年9月11日

Thank you for bringing this to our attention. We sincerely apologize for the inconvenience you've experienced with the renewal process. We understand how critical it is for ...

編輯時間:2023年11月23日

I've been using Stock Sync for 3 years and up until 6 months ago was happy with them. I have no idea what's going on on their end but my products when added have no images and no one knows how to solve the issue, I've had multiple images of the same image upload onto my website and no one knows why even after playing around and adding new feeds the issues weren't solved. I've been told by ...

Sex Toys Erotica Adult Shop
澳洲
使用應用程式 接近5年