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I just keep getting a message saying your site is down and i cant install and open the app properly. Is this temporary?
Dear My Store,
We sincerely apologize for the unpleasant experience you had with our application.
Our app is now back up and running smoothly. Please feel free to reinstall it and give it another go.
If you encounter any additional concerns, please do not hesitate to contact us via support@stock-sync.com for assistance.
Deleting Forever! And going elsewhere.. total waste of time.
After i initialy telling me it would take 2-5 days to assess and test, coming to the second week, no help what so ever... nothing is being done... Waste of time! If i could give this app & Support a big fat zero i would! Gave you guys another chance. But you didnt live up to the expectations. I actualy re installed it hoping i would get better support but didnt! Stay away people! This app is run by individuals who couldnt care less who give excuses forever.
We are sorry for the bad experience. We did mention the supplier product ID are not matching with the SKU on Shopify. The sample ID is 1028-121259-14846 where Shopify SKU is B07NLLLXNX. It is visible that the product identifier is not the same. Stock Sync has to find matching SKU for it to work.
can't update inventory unless you have price and my manufacturers spreadsheet inventory report doesn't have price, so this is very complicated and can't use the app.
Terrible, wanted to use this app and sent two emails for support over a 3 days period and nothing came back, best to avoid
Support Sucks!!! They don't answer.
Sorry boys, it is true, I have all day waiting for your reply. I paid but you didn't appear.
It's TRASH. DO NOT waste your TIME, MONEY & EFFORT by installing this THIRD-CLASS app. There are cheaper alternatives for this and some are even free. This has wasted a lot of time for me. STAY AWAY.
We are sorry for the unfortunate experience that you have encountered with our system. We believe there is a misconfiguration in the Add Feed, as the Add Feed does support working on most of the fields on Shopify.
We already found the issue with the configuration. Please reach us if you like to give it another try. We are confident that it will work.
Please reach out to Stock Sync - support@stock-sync.com.
We truly look forward to hearing from you again.
Doesn't work at all. Just keeps giving match fails. No time to go and sit with a developer on something that should work to begin with. It's not rocket science, but this app just can't read the inventory.
I cannot get it to work for me!
Worst APP ever , you keep waiting 5 hours to start processing and after start processing keep 10 hours without doing anything , i would choose zero stars
This app won't allow me to upload my files. It keeps saying I've reached my feed limit, even though I don't have one feed uploaded yet. Really disappointing. And no phone support doesn't help either!