Stock Sync: Inventory Sync , 1,211 則評價
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OLD review 2021: 2 stock feeds are not syncing since at least 2 weeks and I did not receive any warning. Right now there are at least 5 not working and support does not react. EDIT: The support has improved a lot in comparison to 2021. I raise my 1 star to 5 stars, and besides that, we receive now emails when a feed is not working.
Hi there,
We really appreciate the review. Regarding your query:
What happens if an item which was out of stock, is on stock again? Does it then go to the spot according to how the collection was programmed?
- When the item is back to In-Stock in the feed file, it will be updated to your Shopify store with the matching SKU.
- If you can elaborate on the issue with the feed name, 3 sample matching SKUs that were NOT updated correctly - we will be able to check in-depth on the issue.
Please check your next invoice, I upgraded twice, I am well within the enterprise plan, why do you want to charge me another 21,80 USD?? This looks odd to me. You cannot charge in the same period a customer three plans!!
- We are sorry that you are experiencing this costing issue. We can surely rectify this by refunding any unjustified cost.
- Do let us know if you would like to customize your plan to get a more reasonable costing
- Kindly elaborate on the charges of $21.80.
We are also reaching you out on your email, we do hope to hear from you and very much eager to resolve the issue you are experiencing.
For other inquires, do contact us at support@stock-sync.com and we will gladly assist you.
Works great. Good customer support.
We have been using Stocksync for a few months now, and have been extremely happy with support. Every request we have submitted has been responded to and resolved, and features are constantly being added. Thank you for a great app!
StockSyn has saved me a ton of time and works wonderfully. Customer service is amazing. Recommended
I used the help team to set up my stock feeds, they were very helpful and !walked me through the process until I was comfortable that I was set up correctly, thanks
I had trouble making this work for me as my data feed has a traffic light system, but an email to ask for help was quickly answered and Jor tweaked something for me and it all worked.
Since then, given the complicated way the my data feed is made up from my supplier, it has been a bit tricky here and there but Jor has been there every step of the way to help and advise.
Would totally recommend this app offered by this company - their customer service is excellent.
Raj has been extremely helpful and responsive. App is easy to navigate and provides much needed functionality.
I had a problem with connecting Stock Sync to my dropbox. I had to e-mail Stock Sync, my problem was fixed within minutes.
And when I had more questions the guys were more than willing to help.
Amazing service.
Ann - maddiebellerugs.com.au
The app was good when I started using it but whenever there is a problem it is very difficult to get them to resolve anything. when I first signed up for this service they charged me for the number of SKUs that were on the feed. now they are counting all the products in my store and refusing to provide an update unless I upgraded. This is very unfair because the other products in my store are in a different location and are managed by a different provider, so why should I pay them more for something they don't manage. Now I have put my selling on hold struggling to make updates myself while looking for different provided. Buyers beware
We apologise for the bad experience you are having. By default Stock Sync will scan all products to find matching SKU. But Stock Sync also come with a powerful filtering to scan only products by tags, vendor and many more (Learn more here https://help.stock-sync.com/article/100-stock-sync-filter-by-shopify-products). With filters, it will not scan the entire store for the matching SKU or barcode. Please contact our support to help you with the filters.
Time Saver!
Couldn't live without it.