syncX: Stock Sync

syncX: Stock Sync

評論 (740)

整體評分
4.6
各級評分數量
  • 89% 的評分為 5 顆星
  • 3% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 6% 的評分為 1 顆星
編輯時間:2024年10月30日

Update: I have been using the app now for a while. I like everything fine but the pricing is not very good. I have a small businesses but we work with several distributors and files to sync. The pricing has gotten to where if I add more feeds the monthly cost is more than the Shopify store. It just isn't a good value for me. I am looking for a cheaper alternative now.

So far the program has been a life saver. The only problem I have now is that some of my feeds... and I only get 3 of them without paying $10 more per month when I already pay $15... Is that one of my feeds from the distributor has a DNA and DNA- prefix in front of the actual product SKU. So I cannot run just one instance of the feed, I have to have 2 or 3. When I try to modify my auto scheduled feed the settings don't get saved even for a manual update with the setting. So I have to have another feed that costs me more monthly in order to update those products from the same feed I am already paying for. It works great, I love the software. But I don't want to pay nearly 2x the price to get these particular SKU variants updated because of the prefix errors my distributor has.

Adventure Parts
美國
使用應用程式 4個月
SyncX 已回覆 2024年7月26日

Hi there,

We understand your concerns. Please reach out to support@stock-sync.com so that we can suggest the best way to reduce costs.

We apologize for the frustration. Please send us an email so that we can assist you on how to sort out the issue.

Thanks,
syncx: Stock Sync Team

編輯時間:2024年10月2日

Have used this app for several years now. It is a great app but some of the feeds randomly stop working. When you contact support they only superficially review the problem, so it takes 3 - 5 contacts and lots of typing to get them to understand what is happening. Because of time zone each contact takes a day to resolve so the entire process uses lots of time. This happens over and over.

The power of the app is fantastic but I may be forced to find something with better support.

Atomic Dev Store
美國
使用應用程式 7年多
2021年1月12日

Stocksync promisses are great, however their servers are absolutely unreliable and rarely complete its tasks on time. Either uploading a file mannualy or via automatic feeds, it just takes a long time "processing" and sometimes it fails without completing the task. Not recommended for stores that need accuracy.

Gut Gut
巴西
使用應用程式 7個月
SyncX 已回覆 2021年1月12日

Hi there

We deeply apologize for the trouble you have faced as we did have a server issue 2 days ago. Our team has already fixed the issue, and Stock Sync is working as usual since.

We hope that you would give us another chance to make it up to you. Please do not hesitate to contact us if there are any troubles or problems that you encountered upon using Stock Sync. We will do our best to resolve it.

Kind regards,
Stock Sync team

2017年12月21日

Seems like it would be great, but support takes to long to get back to you and is not very clear in their response. After days of back and forth, I figured out the issue before they did.

Snowangelpac
美國
使用應用程式 21天
2017年2月24日

I'm using this app for a few days and set up went great, testing also working great with my customer ERP and FTP, but suddenly the app stops working, since this morning, and nobody is returning my messages, no one is answering... what's happening ??? Is there a status page or a website where we can check the app status??

Tempka
法國
使用應用程式 15天
2024年1月22日

App works well...when it loads that is. My site has been delayed because this app never loads. Everything else loads on my laptop just fine, so I know it's not my connection. Sometimes app won't load at all, other times it'll load but I can't get products to sync. Frustrating.

Just a Girl Clothing
美國
使用應用程式 5天
SyncX 已回覆 2024年1月30日

Hi Just a Girl Clothing,

We've noted your concerns about the app's loading issues and product syncing. We appreciate your feedback and are actively working to address these issues promptly.

If you have specific details to share, we'd appreciate your input to our email address: support@stock-sync.com

2021年7月25日

Asked for a paid subscription straight away...no thanks.......................................................

TheArtistsQuarter
英國
使用應用程式 9分鐘
SyncX 已回覆 2021年7月25日

From Shopify app history, you have installed the app in Oct 2020. Stock Sync has 14 days free trial so it already expired when reinstalling the app on July 25th, 2021. That's why the app show needs to upgrade to a paid plan. Sorry, we can't reset the free trial every time users reinstall because that will cause some users to keep uninstall and reinstalling the app. I hope you are seeing this.

2024年12月5日

Great app, awesome support couldn't recommend this app more. I have just moved to another platform and have installed this app again.

My Temptations Adult Store
澳洲
使用應用程式 大約1年
SyncX 已回覆 2024年12月10日

Thank you for your support! Your recommendation means the world to us! 😊🙌🥰

2024年10月21日

Completely top-class service and an absolute MUST-have app, without a doubt!

Beautybanger.se
瑞典
使用應用程式 3天
SyncX 已回覆 2024年10月25日

Thank you for your amazing feedback! We're glad to hear our app and service have met your expectations. We're here if you need anything! 😍❤️

2024年9月13日

Very good experience with this app.
The support team did help me to upload my stocks which is nice.
Thanks a lot.

Queen Million
法國
使用應用程式 大約9小時
SyncX 已回覆 2024年10月15日

Thank you for your review! We're glad you had a great experience, and that our support team could assist with uploading your stocks. We appreciate your feedback!🥰🙌

2024年8月27日

Hamlin
美國
使用應用程式 14天
SyncX 已回覆 2024年9月11日

Thank you so much 😘

2024年8月12日

Great app and customer service team. Always understandable and willing to help you get the best out of it.

Furniture Life
英國
使用應用程式 大約1個月
SyncX 已回覆 2024年8月20日

Thank you for the great review!😻😻😻

2024年8月9日

This is an excellent app! It saves you a lot of time! The support team is attentive and responds to inquiries promptly! 10/10
Special thanks to Raj

ყვითელი
喬治亞
使用應用程式 3天
SyncX 已回覆 2024年8月20日

Thanks for the 10/10! We're happy the app saves you time and that Raj and the team have been helpful. 🙌😍

2024年7月29日

Awesome app and support

BigStore.bg
保加利亞
使用應用程式 大約1小時
SyncX 已回覆 2024年7月31日

Thank you so much for your review 🥰🙌

2024年7月28日

This app is a scam. The company that makes this app has charged my shopify account hundreds of dollars that I did not agree to and now they will not refund me and nor will shopify. Avoid using this app.

1buy.au
澳洲
使用應用程式 6天
SyncX 已回覆 2024年7月30日

Hi 1buy.au,

We apologize for the inconvenience you've experienced with Stock Sync. We have issued the refund to your store in app credits. We did not charge you any extra and it was all prorated.

Thanks,
syncX: Stock Sync Team

2024年7月3日

Hi, I just want to say thank you to Faz. I got top class assistance with loading products to my store. I struggled at first but Faz helped me swiftly and now I can use the app. Thank you Faz.

ExpressAdonis
南非
使用應用程式 1天
SyncX 已回覆 2024年7月11日

Thank you so much for your kind words! We're glad to know you're now comfortably using the app. 😘

2024年6月7日

Excellent Service!! I had some issues with my stock levels but with Hanna's help everything is fixed and running smoothly. Highly recommend!!

G Collections
英國
使用應用程式 大約1個月
SyncX 已回覆 2024年6月20日

Thank you for your feedback! We're glad Hanna could help fix your stock levels. We appreciate your recommendation! 😍💪🏻

2024年5月23日

Helpful support and great app

Herbalize-ED
英國
使用應用程式 1天
SyncX 已回覆 2024年5月31日

Thank you so much for your review 🙌🥰

2024年5月7日

Great app, and very good customer services, Joe is always there to help me

HOMICOR
美國
使用應用程式 4個月
SyncX 已回覆 2024年5月13日

Thank you for the great review! Your satisfaction is our priority! 😍🤗💕

2024年5月2日

Kir is an AWESOME 5 star support. Helped us quickly get the features we need to make use of azure blob feed.

L'Occitane Taiwan Staging
台灣
使用應用程式 1年多
SyncX 已回覆 2024年5月7日

Glad to hear you had a great experience with Kir! We're happy they could help you swiftly with Azure Blob Feed features. Let us know if you need anything else! 😍💕

2024年4月25日

We recently started using Stock Sync for our online store, and the experience has been outstanding. Everything is functioning perfectly. The live meetings with their team have been incredibly helpful, and the support staff is excellent at facilitating a smooth and efficient setup. I highly recommend Stock Sync for anyone looking to enhance their inventory and pricing strategies effortlessly.

Plantespesialisten
挪威
使用應用程式 大約1個月
SyncX 已回覆 2024年4月29日

Thanks for the positive feedback! We're glad everything's running smoothly for your online store. Reach out anytime if you need assistance. 😻😻😻

2024年4月18日

The app is great, we have used it for a number of years. We have tried others as we need extra what is offered in the packages, the team have been brilliant with us and made it work for us.

We have needed on several occasions to seek assistance from the team in setting up the feeds and the have been great. You need to take into account time difference as we are in the UK, but they deal with things in a timely manner, so overall our experience has been very good.

Furnishing Horizon
英國
使用應用程式 1年多
SyncX 已回覆 2024年4月24日

🌟 Thank you for your fantastic review! We're thrilled to hear that you've been loyal users of our app for years.

Our team is dedicated to ensuring you get the extra features you need and providing timely assistance despite the time difference.

We appreciate your support and look forward to continuing to serve you! 🙌

2024年4月5日

Works like a dream. And if you need help with the settings, these guys are always there to help.

Highly recommended!

Customride Finland Oy
芬蘭
使用應用程式 大約3年
SyncX 已回覆 2024年4月12日

I am thrilled to hear that our app is working smoothly for you! Thank you for recommending us and giving a shoutout to our support team. If you need any further assistance with the settings or anything else, don't hesitate to reach out. We are always here to help you! 😘❤️

2024年3月21日

I installed the app tried to communicate to Ray on their chat which does not allow me to type. I then communicated via email as an alternative com. not getting feedback from them yet. Frastrated customer.

TOUCH COLLECTIONS
南非
使用應用程式 大約9小時
SyncX 已回覆 2024年3月24日

We are really sorry to hear about your frustration. Your feedback is important to us, and we're committed to resolving any issues you face. I'll ensure that our team addresses your concerns promptly. Thank you for bringing this to our attention.

2024年3月19日

Most laudably, StockSync has a simple and clean interface that can make it possible for users to navigate the app with some semblance of prowess in technology or lack thereof. Intuitively designed, the app comes with simple instructions on how to set it up. With such a setup, business will be ready to be off in no time.

Moreover, the excellence of StockSync extends beyond its software capabilities to its customer support team. The responsiveness of the support team is remarkable, with fast reply times that minimize any disruptions in service. But that's not the speed of reaction; that's a really indicative thing of how the support team really cares about their users and does a great job to make them glad.

Balvin Fashion
奧地利
使用應用程式 21天
SyncX 已回覆 2024年3月24日

Thanks for the fantastic review! 😘 We're glad you find Stock Sync easy to use and our support team is responsive. Your satisfaction is our priority. Let us know if you need anything else. 🤗❤️

2024年3月5日

like a pro...all suport it is good

Nadiall
羅馬尼亞
使用應用程式 大約13小時
SyncX 已回覆 2024年3月12日

Thank you so much for your kind words! We are thrilled to hear that you're satisfied with our support. If you ever need anything else, don't hesitate to reach out. We're here to help!

2024年2月27日

Excellent customer service and a great app!!! Would recommend to anyone

The Velvet Bow
希臘
使用應用程式 4天
SyncX 已回覆 2024年3月4日

Thanks for the rave review! 🌟 We're delighted you're enjoying our app and service. Your recommendation is truly appreciated! 🙌

2024年2月13日

Fantastic customer service!! Suriyah got us up and running in no time with syncing inventory levels to one dropship supplier. We are still within our trial period but it's safe to say we will keep going with this app and upgrade to a paid plan soon. It's easy to see why this is the app of choice inventory syncing. It's the perfect solution for our Shopify store with multiple suppliers. Many thanks again Suriyah!

More Than Petz
澳洲
使用應用程式 大約19小時
SyncX 已回覆 2024年3月4日

Thank you for the stellar review! 😊 We're thrilled Suriyah provided fantastic customer service and helped you sync inventory levels quickly. We're delighted to have you on board and look forward to supporting your Shopify store. Feel free to reach out if you need further assistance or are ready to upgrade. Thanks again for choosing us! 🌟

編輯時間:2024年1月23日

Back down to 1 star. Keeps wasting my credits and importing products previously imported before

Black Diamond Label
澳洲
使用應用程式 15天
SyncX 已回覆 2024年1月14日

Dear Black Diamond Label,

We apologize for the frustration caused by the credit and product import issues you encountered. Your feedback is crucial, and we're committed to resolving this swiftly.

To address the problem, we kindly ask for more details on affected transactions and products.

Your patience is appreciated, and we value your input. For further assistance, please contact our customer support at support@stock-sync.com

Thank you for your understanding.

Best,
Stock Sync team

2024年1月21日

WellWear
斯洛伐克
使用應用程式 2個月
SyncX 已回覆 2024年1月24日

Thank you for rating us. 😍❤️

編輯時間:2023年12月28日

ok

TimePiece Budapest
匈牙利
使用應用程式 14天
SyncX 已回覆 2024年1月5日

Thank you so much for your time 🤗💕

2023年12月20日

Nice

EVERYTHING HOME DECOR
英國
使用應用程式 10天
SyncX 已回覆 2023年12月21日

Thank you so much for your review 🥰💕

2023年12月20日

TWINOLO.AT
斯洛伐克
使用應用程式 大約1個月
SyncX 已回覆 2023年12月21日

Thank you so much for your review 😍

編輯時間:2023年12月18日

The application takes a little time to get started, but then it's perfect.

I needed support for a bug, they are very professional and competent. Once the ticket is processed, exchanges are really very quick.

You can work with it with complete confidence.

Tendance déco.shop
法國
使用應用程式 8天
SyncX 已回覆 2023年12月18日

Thank you for your kind words! We appreciate your patience as you got started with our application. We're thrilled to hear that you found our support team professional and competent. Quick exchanges are what we aim for, and we're glad we could assist with your bug promptly.

Your confidence means a lot to us. If you ever need further assistance, don't hesitate to reach out. We're here for you!🙌

2023年12月5日

I have been using this app for a long time both to keep the items in stock updated, with quantity and price, and to create feeds for uploading new items, and to then synchronize the items with Farfetch.
Everything works perfectly (a slightly more flexible management of update times is missing) and having recently had a problem (the feed page no longer opened) having opened a request ticket it was promptly resolved. Strongly recommended app.

Spazio Bra
義大利
使用應用程式 5個月
SyncX 已回覆 2023年12月14日

Thanks for being a longtime user! We're glad our app works well for you, and we appreciate your feedback. Our team is here whenever you need assistance. Cheers! 🥂 ✌️

2023年12月1日

Todavia estoy intentando usar esta app, pues estoy teniendo problemas a la hora de configurar, pero la atencion al cliente es genial, me estan resolviendo muchas dudas y me están ayudando con el proceso. Pronto empezare a usar esta app. Muchas Gracias al equipo de stock sync

Glam Shop Moda
西班牙
使用應用程式 11天
SyncX 已回覆 2023年12月14日

We appreciate your patience while you get used to the app. We are glad to know that our team is helping you.🤝 We are here for any questions you may have! 🙌

編輯時間:2023年11月28日

top app,life saver

sticecumperi
羅馬尼亞
使用應用程式 4個月
SyncX 已回覆 2023年10月9日

Thank you so much for your time 💞​

2023年11月24日

Texas Tires Arlington
美國
使用應用程式 4天
SyncX 已回覆 2023年11月27日

Thank you so much for the review! 🌟

2023年11月24日

An awesome app for connecting to suppliers at a reasonable cost. The team are responsive and has fixed the two issues I have had so far. I highly recommend this app to anyone looking for a great app to manage their dropshipping inventory.

Velvet Door
澳洲
使用應用程式 23天
SyncX 已回覆 2023年11月27日

We appreciate you taking the time to share your experience with us!💙 Thank you so much 💞 

2023年11月19日

Brownsland Farm
美國
使用應用程式 接近2年
SyncX 已回覆 2023年11月27日

Thank you so much for the review! 🌟

2023年11月10日

Had some issues setting up my feed. For a week the service team worked with me to get working perfectly.

Now I can set up an inventory feed to my store that I do not have to check unless i want to make changes.

Thank you for all of your help.

Trinket Gift Studio
美國
使用應用程式 大約1個月
SyncX 已回覆 2023年11月20日

Thank you for your kind words! 🌟 We're thrilled we could assist you in getting your feed set up perfectly. It's wonderful to know that your inventory feed is now seamlessly integrated with your store. If you ever need to make changes or have further questions, we're here to help! 🛠️

Thanks again for choosing us.

2023年11月7日

Bluelake Interiors
英國
使用應用程式 8個月
SyncX 已回覆 2023年11月20日

Thank you so much for the review 🙌 🙌 🙌

2023年10月26日

Passionate Temptation
美國
使用應用程式 9天
SyncX 已回覆 2023年10月31日

Your high rating means the world to us. Thank you for choosing us 💖​ 💖 ​💖​

2023年10月23日

I love the ease of use.

Starlite Apparel
美國
使用應用程式 大約1年
SyncX 已回覆 2023年10月31日

Glad you find it easy to use! Thank you so much for your feedback.🤗​💗​

2023年10月3日

Awesome app, does what it says on the box. And their help is pretty good, I had a simple oversight that stopped my sync working. They identified it and fixed it within 24 hours.

C2 GEAR
紐西蘭
使用應用程式 11個月
SyncX 已回覆 2023年10月9日

Thanks for the positive feedback! 😍​ Our app does the job, and our support team is here to assist. If you have more questions or need help, please reach out. We're always happy to help! 🫶​

2023年9月21日

I have been using Stock Sync for some time now and I would rate it very highly. I have a couple of suppliers who have feeds and this app really takes all of the hard work out of things for me so I can concentrate on what I aim to do. The staff here have always gone out of their way to help me and any questions have been rectified in a timely manner. I would definitely recommend it.

Luxe Home Bliss
英國
使用應用程式 30天
SyncX 已回覆 2023年9月25日

Thank you for the rating and recommendation! We're thrilled that Stock Sync has simplified your supplier feed management. Feel free to reach out if you have more questions or need assistance. We're here to help! 👍😊

2023年9月5日

TechDriven Technologies
南非
使用應用程式 19天
SyncX 已回覆 2023年9月10日

We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community ✨

2023年8月31日

Amazing service like always!

SD Scooters
比利時
使用應用程式 2年多
SyncX 已回覆 2023年9月4日

Thank you! 😊 We're here to help whenever you need us!

2023年8月31日

Great response time and always helpful! They make my life so much easier! Highly recommend them to any Shopify store!

Mixed Goods Ltd
美國
使用應用程式 5個月
SyncX 已回覆 2023年9月4日

Thank you so much for your kind words! 😊 We're delighted to be of assistance to your Shopify store. If you ever need help, please don't hesitate to reach out. We appreciate your recommendation! 🙌

2023年8月28日

Easy to setup, I did have some issues but they were fixed, although support is a little slow, works as it should. But $15 and can only sync the feed every 8hrs is terrible. Will be looking for another app that isnt so tight on scheduling.

Custom Football Gifts
英國
使用應用程式 大約2個月
SyncX 已回覆 2023年8月30日

Hi there

We deeply apologize for the trouble you have faced. I understand your concerns and would like to help you find a solution that works for your budget.

Let me brief you on how the subscription works. When you choose the plan with every 1-hour schedule, every feed is entitled to get an hourly update. Unfortunately, we can't adjust it for specific feeds.

This means that if you want an update every hour for the 'stock update' feed, the other two feeds will also receive hourly updates.

However, we can suggest a way to get 4-hour update since you have only used 2 Update feeds.
All you have to do is duplicate the 'stock update' feed and run it at a different time.

We hope that you would give us another chance to make it up to you. Please do not hesitate to contact us if there are any troubles or problems that you encountered upon using Stock Sync. We will do our best to resolve it.

Kind regards,
Stock Sync team

2023年8月22日

Cheapest, most effective API/FTP integration app on the market (I've researched competitors). Their support team spent an hour with me and was very skilled in addition to email communication. If you don't want to take months to learn how to code API/FTP feeds, this solution is exactly what you are looking for. Pro tip: buy credits (product imports) in bulk option to save 50% if a larger store. $50 = 10,000 products + $15-$25/monthly for update feeds. A++

NufCed
美國
使用應用程式 25天
SyncX 已回覆 2023年8月25日

Thank you so much for taking the time to leave us a review. Your feedback is greatly appreciated, and we're thrilled to hear about your positive experience with our product💙

2023年8月12日

This app is a must have for anyone wanting to automatically track inventory levels.

The support team is absolutely wonderful to deal with, and very responsive and quick to resolve my issues. Being new to Shopify, I needed assistance in setting up my suppliers on the app, Suriyah was an absolute gem in getting me sorted out, even following me up afterwards to ensure the feeds were working properly. I’ve only been using the app for a couple of weeks but haven’t had any issues at all, and it sync’s seamlessly with my suppliers.

Highly recommend!

Zoomies Pet Supplies
澳洲
使用應用程式 21天
SyncX 已回覆 2023年8月15日

Thanks so much for taking the time to leave this lovely review 🙌 🙌 🙌 It was great chatting with you & glad we were able to solve the issue quickly & efficiently 💪🤩 It really means a lot to us 🥰 🥰 🥰 

2023年8月9日

Very responsive support team that are always eager and happy to help. Took a few hours to understand the app but now it's pretty straight forward and there's a lot of simple and quick how to guides. Would recommend.

Cedar & Bay
英國
使用應用程式 15天
SyncX 已回覆 2023年8月15日

We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community ✨

2023年7月26日

Handy app! With the best support team, I have ever used in my life. They kindly helped and fixed my errors! Totally worth using this app!

My Store
立陶宛
使用應用程式 2天
SyncX 已回覆 2023年7月28日

We appreciate you taking the time to leave us a review! Thank you so much :-) Please remember that we are always available to assist you whenever you require our help, and it's just a click away! 😊

2023年7月25日

Great support, prompt and clear answers! I've been using the app for over a year, set up is easy and works very well.

Discon
墨西哥
使用應用程式 大約1年
SyncX 已回覆 2023年7月28日

Thank you so much for your wonderful review! 😊 We truly appreciate it. If there's anything we can assist you with, please don't hesitate to reach out to us. We're always here to help.

2023年7月24日

Stock Sync has been an absolute lifesaver for our business! This fantastic app has revolutionized the way we manage our inventory and has become an indispensable tool in our daily operations.

From the moment we started using Stock Sync, we were blown away by its flawless performance. The app works like a charm, ensuring that our stock levels are always accurate and up-to-date. This has significantly reduced errors and saved us valuable time that we can now allocate to more important tasks.

One of the key highlights of Stock Sync is the ability to create a customized plan that perfectly fits our business needs. This flexibility allows us to select the features and data sources that are most relevant to us, making the app tailored to our specific requirements. It's great to have a solution that can be personalized to suit our unique inventory management process.

The ease of use of Stock Sync is truly impressive. Setting up the app and configuring the data sources was a breeze, and the intuitive interface makes managing and updating stock levels a simple task. Even team members who are not tech-savvy found it easy to navigate and work with.

We are thrilled with the level of customer support provided by Stock Sync. Anytime we had a question or needed assistance, their team was quick to respond and offered clear and helpful solutions. It's reassuring to know that we can rely on their support as we continue to use the app for the long term.

In conclusion, Stock Sync has been a game-changer for our business. With its flawless performance, customizable plans, and exceptional customer support, we are confident that we have made the right choice. We are excited to continue using Stock Sync to streamline our inventory management and boost our overall productivity. This app comes highly recommended to any business looking to optimize their stock management process. Five stars all the way!

HjemTek
丹麥
使用應用程式 4天
SyncX 已回覆 2023年7月26日

Thank you so much for taking the time to write such an amazing review! Your kind words mean a lot to us and we have shared your feedback with our team. We're thrilled to hear that you had a great experience and we look forward to continuing to provide you with excellent service in the future. Thanks again for your support! 😊 ✨

2023年7月13日

I noticed a problem with our stock variants, after failing to fix it at our end I asked stock sync to look at the feed. I would like to thank Raj for his help and efficiency fixing my problem.

regards
O Ellis
Pride, lust and envy

Pride, Lust & Envy
英國
使用應用程式 10個月
SyncX 已回覆 2023年7月17日

We appreciate you taking the time to share your experience with us!💙 Thank you so much 💞