Stock Sync: Inventory Sync , 1,215 則評價
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1 star for your support. Closing tickets without any notifications and solution. Pretty low level service for 49$/month Update: Thanks to Raj from your support team, the issue was solved. 4-starts because we lost 4 days.
Hi there,
We sincerely apologize for your bad experience.
Since Ticket 15748 is related to the same query as the existing ticket, it was merged under Ticket 15737, which made the ticket 15748 being automatically closed.
We really appreciate it if you can reconsider the review and provide us another chance.
Had a lot of teething problems in the first few years, support is hit and miss and not very proactive. Once you do get the setup bang on, it does work quite well. A paid service for a full setup would be a good idea and one I'd gladly pay for to avoid all the headaches for issues down the line.
Dear House Journey,
We humbly apologize for the unfortunate experience you had with our application and our support service.
We are doing our best to retrieve those deleted products. We will also ensure that those products will not be deleted.
We have noted every requirement that you have listed and will be setting up the feed accordingly. We hope to serve you better to meet your expectations.
I have used this app for sometime now and although I have found it a steep learning curve the admin support have been brilliant and helped me get up to speed and on a number of occasions fixed my feed mapping issues speedily - definitely recommend this app and their staff. Although I am only giving it a 4 as it's not as user friendly as a novice would have liked and takes time to get your head around but I suppose that's the same with all software.
Great app, I manage many products with this app but this could use a live chat feature also which would be good
very good app for product inventory. but having trouble with importing new product.
Fiew problem of stock syncronasation at the beginning but the team support was helping and did his maximum to fix the problem. App very practical to update stock! Even if a chat online would be awesome :)
Super Helpful Great App. Support Staff are responsive to requests and the App just does what its supposed to. Great pricing with the ability to pay as you grow
Love it! Been using it for a while. Great syncing with my local suppliers in SA. Pretty user-friendly and affordable. It's a no brainer to automate your stock levels and updated price points. Plus these guys are really helpful if you need guidance (just the support is a bit slow!). Look.. we advise using it, you won't be sorry when they eventually reply! ;)
I'm using this app to keep my stocks up-to-date and it works very well. I'm very satisfied with their technical support team. They helped me to solve my problems very quickly and efficiently. Just one more thing, I will be happier if you can provide live chat in the future.
I used the help team to set up my stock feeds, they were very helpful and !walked me through the process until I was comfortable that I was set up correctly, thanks