Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its efficient inventory management, especially for large product catalogs. It automates inventory updates, syncs from multiple suppliers, and is essential for dropshipping businesses. Despite a slight learning curve and challenging setup, the app's functionality and responsive customer support team make it worthwhile. It's cost-effective, intuitive, and provides daily email updates on inventory changes. Many merchants have seen an increase in product categories and revenue without holding stock.

December 17, 2023

Took me about a week to get to grips with it but I am finally getting my head around it, This will save us a load of time now. Still learning the app and need to understand fully how to add products from suppliers, But at least our existing products are now synced from supplier to prevent overselling.

Adams Allsorts
United Kingdom
5 days using the app
SyncX replied December 21, 2023

Thanks for the positive review! We're glad you're saving time with our app and preventing overselling. If you have any questions about adding products, we're here to help. 🙌

Edited December 18, 2023

The application takes a little time to get started, but then it's perfect.

I needed support for a bug, they are very professional and competent. Once the ticket is processed, exchanges are really very quick.

You can work with it with complete confidence.

Tendance déco.shop
France
8 days using the app
SyncX replied December 18, 2023

Thank you for your kind words! We appreciate your patience as you got started with our application. We're thrilled to hear that you found our support team professional and competent. Quick exchanges are what we aim for, and we're glad we could assist with your bug promptly.

Your confidence means a lot to us. If you ever need further assistance, don't hesitate to reach out. We're here for you!🙌

April 9, 2024

Support 10/10

Support helped me to import the products

<3

TS apranga
Lithuania
2 days using the app
SyncX replied April 12, 2024

Thank you for giving us a perfect rating on our support service! We are delighted to have been able to assist you with importing your products. Please do not hesitate to contact us if you require further assistance.😍💕

December 11, 2023

Lifesaver! This app saves me so much time and so far it works fine.

BodyToy LLC
United States
8 months using the app
SyncX replied December 14, 2023

Thank you so much for your review😘

November 2, 2023

I have a drop shipping website of about 13000 products. I could not run this website without StockSync! I use stock sync to update the on hand quantities at scheduled intervals of my choosing. I can update the "on hand" quantities from a spreadsheet or seamlessly via FTP where the source data is provided to me by the supplier. It's reasonably straight forward to set up and Stock Sync support is very quick. Some other nice features I'm now using is to automatically create new products when they don't exist in my store. Cool features include setting rules for margins / GP to make automatic retail price adjustments. I also have a rule that when i sync my inventory if my supplier has 2 or less in stock then i get StockSync to make it "zero" on hand on my website for those items. This has saved me lots of headaches. Well done StockSync.

Big Party Co
Australia
About 1 year using the app
SyncX replied November 6, 2023

Thank you for your positive review! 😊 We're thrilled to hear that Stock Sync has been an invaluable tool for managing your drop shipping website with 13,000 products. We're here to make your inventory management and order fulfillment seamless and efficient. Your feedback is greatly appreciated, and we're committed to providing continued support and innovative features for your success. Thank you for choosing Stock Sync! 👍🎉

November 27, 2023

Support team is very helpful, I had a request and they made it within 24 hours.
thank you!

Ourkids
Egypt
Almost 2 years using the app
SyncX replied December 1, 2023

Thank you for the amazing feedback! 👏😊 Our support team is here for you 🙌. Delighted to hear the app's running smoothly. Feel free to reach out anytime! 👍

November 9, 2023

Excellent app, couldn't operate without it. Had my first issue after using it for a couple of years and support sorted it immediately (the problem wasn't of their making, was an issue with the way I was listing some new products)

Couldn't recommend it enough!

careppe
United Kingdom
Over 1 year using the app
SyncX replied November 20, 2023

Thank you so much for your kind words! 🌟 We're thrilled to hear you had a positive experience with our app.

October 19, 2023

We have been using the app to automatize our inventory for over two years now. So far, it has been working smoothly. I hope people also use options like filters to manage their inventory for different locations.
The app also provides excellent customer support and will help you fix any issue in quick time. Really useful app if you want to automatize your stock updates.

Renoz
Canada
Over 2 years using the app
SyncX replied October 23, 2023

Thank you very much for your amazing review! 💙​ If there is anything we can assist you with, please don't hesitate to inform us. 🙏

February 26, 2024

The support team is very responsive.

SLEEKEO
Canada
About 1 month using the app
SyncX replied March 4, 2024

We're thrilled to hear that you found our support team responsive! 🌟 Thank you for taking the time to share your experience. If you ever need further assistance, don't hesitate to reach out. We're here to help!

November 10, 2023

Had some issues setting up my feed. For a week the service team worked with me to get working perfectly.

Now I can set up an inventory feed to my store that I do not have to check unless i want to make changes.

Thank you for all of your help.

Trinket Gift Studio
United States
3 months using the app
SyncX replied November 20, 2023

Thank you for your kind words! 🌟 We're thrilled we could assist you in getting your feed set up perfectly. It's wonderful to know that your inventory feed is now seamlessly integrated with your store. If you ever need to make changes or have further questions, we're here to help! 🛠️

Thanks again for choosing us.