syncX: Stock Sync

syncX: Stock Sync

Reviews (727)

Overall rating
4.6
Counts per rating level
  • 89% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust inventory management capabilities, particularly in automating updates, pricing rules, and product imports. It supports multiple file types and integration methods, offering both automatic and manual synchronization options. The app is praised for its reliability and intuitive design, making it accessible without technical expertise. Customer support is frequently commended for being responsive and knowledgeable, quickly resolving issues with personalized assistance.

February 24, 2025

Support team is as useful as a rock can be. Never online, you need to figure things on your own. I have ran into issues several times, opened tickets and their answer is extremely poor. if you are not savvy managing filters do not get this app

wildernessdreams
United States
9 months using the app
SyncX replied April 7, 2025

Hi wildernessdreams,

We sincerely apologize for the inconvenience you've experienced. We've assigned a dedicated executive to personally assist you and ensure everything is set up smoothly. Additionally, we will extend your free trial until the feed is fully up and running to make up for the delay.

We're here to support you and genuinely appreciate your patience as we work to resolve this as quickly as possible. If you have any further concerns, please don’t hesitate to reach out directly.

Thanks,
syncX: Stock Sync Team

April 17, 2025

Faz was amazing! Quick and solved my issue with ease!

Koi & More Pond Shop
United States
About 1 year using the app
SyncX replied May 2, 2025

Thanks for the feedback! 😊 Glad Faz could help quickly and solve the issue with ease! 🙌

February 18, 2025

A great application that works seamlessly between two stocks. The support is excellent, and issues are quickly resolved via chat. Raj was extremely helpful - highly recommend!

Nahrin
Slovenia
Over 1 year using the app
SyncX replied May 2, 2025

Thanks a lot! 😊 Glad to hear Raj was helpful and the app’s working smoothly for you. Appreciate the recommendation! 🙌

Edited April 15, 2025

Just a quick update to my prior review. This app has so much built in functionality and the customer service is extremely prompt to help troubleshoot any issues as well as answer questions. It truly has been a game changer for me and saves countless hours.

Great customer service! I had several questions regarding setting up my feeds properly. I scheduled a Google Meet with Stock Sync to walk me through the steps. Super helpful and informative. I've been thoroughly pleased with this app. It saves a ton of time and headaches. Highly recommend!!

Signastyle Home
United States
7 months using the app
SyncX replied May 2, 2025

Wow, thank you! 😊 We're so glad the app and support have made a big difference for you. Always here to help! 🙌

April 17, 2025

Excellent, helpful and prompt customer service by syncX. Special mention to Ray and Faz for their help.

Ivanhoe Cycles
Australia
4 months using the app
SyncX replied May 2, 2025

Thank you! 😊 We're so glad Ray and Faz could help. Appreciate the kind words about our support team! 🙌

June 25, 2025

nothing is working i spent money to add credit for product import and now I dont have money and products are not imported

Furry store
Netherlands
12 days using the app
June 12, 2025

Tut genau, was es soll.
Einrichten, verbinden, fertig. Bei mir funktioniert alles reibungslos – Bestände werden zuverlässig synchronisiert. Genau das, was ich gesucht habe. Empfehlenswert!

Twoda Shop
Germany
3 months using the app
May 6, 2025

Great support helping with everything needed to make it work. Highly recommend!!

Duermo
Denmark
Almost 2 years using the app
SyncX replied May 8, 2025

Thank you so much for your feedback 🥰😘

January 9, 2025

Have been using Stocksync for 3+ years now and it has worked consistently and reliably. As the needs of our store have changed Stocksync has been able to adapt with its deep level of configuration.

The support staff have been top notch, knowledgeable, and dedicated, which has been most important for us. The support staff have been able to triage issues coming from the supplier all the way through to diagnosing issues within shopify, they really have gone above and beyond.

Adult Stuff Warehouse
Australia
Almost 3 years using the app
SyncX replied February 12, 2025

Thank you for being with Stock Sync for 3+ years! Much appreciated your words 🥰❤️

January 18, 2025

I want to take a moment to express my gratitude for Azza's outstanding support. Azza went above and beyond to guide me through every step. She was incredibly patient, understanding, and always willing to help me find the best way to present products that would maximize customer engagement and drive purchasing rates.

Her expertise and willingness to assist, no matter how many questions I had, made a significant difference in my experience. I truly appreciate her dedication to ensuring that everything was set up just the way I wanted.

Thank you, Azza, for your exceptional customer service and for making my experience with Stock Sync so much easier and more effective!

The Closet Trading Company
United States
5 months using the app
SyncX replied February 12, 2025

Thank you for your wonderful feedback! 😍