Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its efficient inventory management, especially for large product catalogs. It automates inventory updates, syncs from multiple suppliers, and is essential for dropshipping businesses. Despite a slight learning curve and challenging setup, the app's functionality and responsive customer support team make it worthwhile. It's cost-effective, intuitive, and provides daily email updates on inventory changes. Many merchants have seen an increase in product categories and revenue without holding stock.

June 21, 2020

Deleting Forever! And going elsewhere.. total waste of time.

After i initialy telling me it would take 2-5 days to assess and test, coming to the second week, no help what so ever... nothing is being done... Waste of time! If i could give this app & Support a big fat zero i would! Gave you guys another chance. But you didnt live up to the expectations. I actualy re installed it hoping i would get better support but didnt! Stay away people! This app is run by individuals who couldnt care less who give excuses forever.

🇬🇧 JFL Limited 🇬🇧 B2B/B2C Wholesale
United Kingdom
8 days using the app
SyncX replied June 22, 2020

We are sorry for the bad experience. We did mention the supplier product ID are not matching with the SKU on Shopify. The sample ID is 1028-121259-14846 where Shopify SKU is B07NLLLXNX. It is visible that the product identifier is not the same. Stock Sync has to find matching SKU for it to work.

November 3, 2017

can't update inventory unless you have price and my manufacturers spreadsheet inventory report doesn't have price, so this is very complicated and can't use the app.

Leisuresports
United States
5 days using the app
January 7, 2016

Terrible, wanted to use this app and sent two emails for support over a 3 days period and nothing came back, best to avoid

Buryfarm
United Kingdom
3 days using the app
May 15, 2018

Support Sucks!!! They don't answer.

Sorry boys, it is true, I have all day waiting for your reply. I paid but you didn't appear.

Sweet Toys
United States
2 days using the app
July 19, 2021

It's TRASH. DO NOT waste your TIME, MONEY & EFFORT by installing this THIRD-CLASS app. There are cheaper alternatives for this and some are even free. This has wasted a lot of time for me. STAY AWAY.

TENDIZE.
United States
2 days using the app
SyncX replied July 19, 2021

We are sorry for the unfortunate experience that you have encountered with our system. We believe there is a misconfiguration in the Add Feed, as the Add Feed does support working on most of the fields on Shopify.

We already found the issue with the configuration. Please reach us if you like to give it another try. We are confident that it will work.

Please reach out to Stock Sync - support@stock-sync.com.

We truly look forward to hearing from you again.

December 7, 2016

Doesn't work at all. Just keeps giving match fails. No time to go and sit with a developer on something that should work to begin with. It's not rocket science, but this app just can't read the inventory.

Magiclypink
United States
2 days using the app
January 31, 2019

I cannot get it to work for me!

HIGHBORN INC
United States
2 days using the app
May 22, 2015

Worst APP ever , you keep waiting 5 hours to start processing and after start processing keep 10 hours without doing anything , i would choose zero stars

Kundora
United States
About 17 hours using the app
May 12, 2017

This app won't allow me to upload my files. It keeps saying I've reached my feed limit, even though I don't have one feed uploaded yet. Really disappointing. And no phone support doesn't help either!

Awemused
United States
17 minutes using the app
May 23, 2020

Ridiculously confusing to set up. Not user friendly in any way. Video tutorials barely helped. Had to delete after 20 mins of confusion.

Seed Super Greens
New Zealand
14 minutes using the app
SyncX replied May 24, 2020

We are sorry for the bad experience on Stock Sync. We can see that you use the app for 20 minutes. Inventory management could be difficult to set up at first but it will run automatically continuously. We hope you would reach our support for help so our team can help you set it up.