syncX: Stock Sync

Stock Synch is an incredibly useful application, especially for businesses that need to manage large volumes of data efficiently. The app excels in automating inventory updates across multiple platforms, saving time and reducing the risk of errors. Its interface is intuitive, making it easy to navigate even for those who may not be very tech-savvy.

Another strong point is the customer support. In my experience, the support team is generally effective at resolving issues. Overall, Stock Synch is a valuable tool for anyone looking to streamline their inventory management processes.

I've been using StockSync for a while now, and although it took some trial and error at the start, it works fantastically. The tool offers incredible versatility with a wide range of available integrations, making inventory management much easier. One aspect I particularly appreciate is the excellent customer service, always ready to assist. Whether you're managing a large or small number of products, StockSync is one of the best options available, especially considering the value for money. Highly recommended!

A powerful app with lots of functionality. The UI has some room for improvement but once you understand how it works, it's super useful.

The support level is also very good. Always willing to help and work through issues patiently. Thanks guys.

Very useful app if you need more flexibility for the business workflows.
Good support which really can help you to resolve any cases. Not fast, but they do work well which is important, archive the result.
Recommend.

They took a perfect app and ruined it. Congratulations.The new interface is the least user friendly interface I've come across with and the newest 'upgrade' limited the basic subscription to upload only 3 inventory files per month. Before this new update, we were able to upload as many as we needed. Now if we need to upload 10 files per month, we need to pay 4 times more?

It is also impossible to contact their support team. None of the emails I got from their team can be replied to. Emails cannot be delivered. We have been trying to get some help with our subscription but no, not possible.

After submitting my third incident ticket begging for an email address that I can actually reach out to them thru, one member of the support team acknowledged that other people are also experiencing the same issue with replying to their emails but that's all. I, once again, didn't receive any help or any other method to be able to communicate my issue and get some assistance.

It's 2024 and you cannot reach a Shopify app with emails. Unbelievable.
We will be cancelling our subscription soon.

***EDIT***
Following my initial review, Jor from the customer support team emailed me through their personal email address and assisted me with the situation. I no longer have an issue with the app and I was provided with the appropriate amount of information regarding the new interface and how to go on with uploading my files for inventory update. I really appreciate Jor's assist here - thank you.
Hope they will fix the issue with their regular customer support emails as well.