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This app looks like it has a ton of potential and I was excited to use it. There is a feature called cycle count. It is a seemingly innocuous, easily overlooked little box
especially for a new user that is trying to get their heads around a new app.
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[ ]Cycle count
Check this option to update stock counts only for edited / scanned products.
Uncheck this option to set all unedited / unscanned products to zero stock when updating inventory.
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The default is unchecked - WHY? I opened a stock take, looked around, cancelled it and low and behold 12000 inventory items have been messed up. 2 weeks of online purchases not even an option for my customers. I have lost thousands of dollars.
Why is such a majorly impactful box to check not more evident? A staff person could so easily leave it set to the default position.
Their support is email only which is ridiculous when you have an urgent need with your store. They were at least prompt to reply but not very helpful at all with resolving the app.
As far as the functionality of the app - it is ok. Stocky which is free and owned by shopify now is much much better.
Thank you for trying our app and leaving us a review.
Based on your feedback, we will ensure the app displays a more prominent warning if a user tries to set most of their inventory to zero.
I trust that the undo CSV file we provided was able to restore your inventory back to it's original state.
I deeply regret any inconvenience caused to you by our app.
This is the app I have been searching for for physical inventory. Stock Take is easy to use and works seamlessly with Shopify. I can do my physical inventory in sections, or choose to do the entire inventory. I chose to filter by vendor for my first time, just in case there were any glitches. There were none and it was easy to figure out. it was great being able to scan the barcodes with my phone and made doing the tedious chore of inventory a pleasure.
We are pleased with the ease of this app, though we are looking for a quicker way to scan barcodes in our physical point of sale if you have anything in mind :)
(edit) Thanks for the proposal of the other app, we saw it!
But we are looking for a way to connect any given USB or cordless barcode scanner to our pc so it can automatically decrease, set, or increase inventory.
There's an app called Easy Scan that does what you're asking for (scanning and incrementing or decrementing stock). It's a bit pricey at $24 and it's by another Shopify partner.
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Thank you for your review. We are working on a Point of Sale app using the same barcode scanning code we use with our stocktaking app. The app is currently free for a limited time and is called "Sales Terminal POS".
https://apps.shopify.com/sales-terminal
We plan on charging $10 per Shopify location once we have our return/exchange/store-credit features ready. Please try our new app and feel free to send us your feedback or feature requests.
Thanks!
Looking forward to using this app. Can you explain specifically why this app needed access to my customer data?
Thank you for your review.
We would like to assure you that we do not retrieve or store any of your store’s customer details.
As a stock taking app, we request Shopify for permission to
1. read one year of your store’s open orders and fulfillments
2. fetch product information
3. read and modify inventory counts
Shopify provides permission for all order information (along with customer details) which we do not read and do not use in our app. There is no other way for us to request Shopify for a list of unfulfilled / unshipped products for your orders.
Please feel free to email us should you have any other questions or concerns.
support@brdatasolutions.com