Overall rating Based on 138 reviews
Vancouver Vaper Zone
I've uninstalled and re-installed the app figuring it might fix the week long manual sync that doesn't seem to finish.
Now with the new install it's been 6 hours and it still hasn't synced.
When it was working the app was great it just has syncing problems. While viewing suppliers and splitting the screen you can't click on the vendors.
BAD experience & support. There is none. Stocky does NOT support barcode scanning. We learnt this at great expense migrating to Shopify. We are pissed of big time. They do not respond to support requests. Useless
Hi there, thank you for taking the time to leave a review for Stocky - we appreciate your feedback. I am sorry to hear that you have had such an experience with using the app, that should not be the case. I have had a look at your current support tickets on this matter with my colleagues - hopefully they will be able to get to the bottom of this issue with you so that you can start to use Stocky in a way that is beneficial to your business. I will be in touch via email also, just in case there is any further feedback you would like to provide while we look into this for you. Thank you - Beckha.
Crank & Stroker Supply Co.
Can someone tell me what is going on? I can not access my Stocky App via shopify. This is the error message i am getting.
..........."Shopify plan upgrade required
Stocky is only available for specific Shopify plans. To download Stocky for free, upgrade your plan to Shopify or Advanced Shopify. "..........
Is it no longer supported? I am still being billed
Hi there, thank you for taking the time to review Stocky - we appreciate your feedback. I have taken a look at this and it seems that Stocky is now working on your account if you would like to retry accessing it. Stocky is no longer available on the Basic plan unless it was installed prior to October 31st 2019 and the store & app are in continuous use from that time - the app is included in all plans above the Basic plan for free. I have more details specific to what happened in this case which I will share with you via email. Thank you - Beckha
I am so saddened to write this review as this app and support was second to none on Shopify.
Unfortunately now that it has been sold and Seb is no longer supporting it, basic functionality is no longer working like stock takes and stock adjustments if you have a large amount of SKU's, so after a year of working with this system we will be back to the drawing board to find another inventory system that can just track inventory in multiple locations with the Shopify platform.
I have been trying to work this out with the new support team to no avail for the last few months.
Hi there, thank you for taking the time to share your feedback with us - we appreciate it. I am sorry to hear that you have been experiencing issues with the stock adjustments and stock takes with larger volumes of SKU's - this should not be the case. I will be reaching out to you via email to see if there is any assistance I may be able to offer that will get Stocky back to playing a valuable role in your business. Thank you - Beckha.
Stocky is a powerful and improving platform that's now a key part of our inventory management needs.
Hi there, thank you for taking the time to review Stocky - we really appreciate it. It's so great to hear that Stocky has had such a positive impact on your business! Best wishes, Beckha.
is it me or is this app the slowest app in the world? i spend half my time waiting for it to load. please show me how to speed this app up
Hi there, thank you for taking the time to review your experience with Stocky. I would love an opportunity to assist you with this speed/loading issue if you are still experiencing it. I will be reaching out to you via email to see how we can help get this working for you. Thank you - Beckha
We have been using Stocky for about 90 days. It really helps us get a handle on our inventory purchasing and makes it easy to place orders with vendors and receive incoming merchandise.
Hey there! Thank you so much for the awesome review, it is much appreciated. I am so happy to hear that Stocky is helping to make running your business easier for you. Wishing you all the best & continued success with your business. - Beckha.
Hardtuned Car Clothing & Racewear
Fantastic app that is a huge timesaver when it comes to finding winning products , planning re-ordering and inventory, and generally getting an overall view of sales & stock.
Also great come tax time for reporting on stock levels & performance.
Exeter City Club Shop
I have uninstalled it - perhaps I needed to spend more time trying to figure it out, but I found it hard to navigate, hard to get basic reports from, and not suitable for our use.
I suspect it's better for a bigger store than ours, but there wasn't much in it I couldn't get from Shopify already. Also, it wasn't automatically updating the cost price from Shopify so it negated the one key thing we were using it for.
The deeper I go in to this app, the more I love it.
After first installing Stocky, I could tell it was powerful - but it was a bit overwhelming (even for me, a guy who has built Shopify apps!).
Stocky does so many great things for us. It helps us forecast our inventory, telling us exactly when to reorder and how much to reorder. It helps us easily see our best sellers and even our slowest moving inventory to focus on. It also allows us to easily track our purchase orders - this factors in to our forecasting and also helps us make sure we're receiving the quantity we ordered for each variant - PLUS it then syncs up the inventory in to Shopify.
After taking it slow for the first month or two, we're really starting to realize how powerful it is and how much money it can help us save. Great app!